Emergency Department Clerk

WA Country Health Service; Bunbury; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

12% employer contributed superannution

Salary packaging arrangements

Professional Development Opportunities

Flexible working arrangements

Flexible leave arrangements

Location based allowances

Job summary

WA Country Health Service in Bunbury is seeking an experienced administrative professional to join Bunbury Hospital. This permanent/term/casual role supports patients, families and staff with clerical and front‑line customer service, helping maintain ED processes and adherence to WACHS policies.

The successful candidate will contribute to a patient‑focused environment, enjoy professional development opportunities and flexible working arrangements, and be eligible to work in Australia with

Qualifications

• Positive attitude to work and engagement with the public.

Responsibilities

• Provide administrative, clerical and customer service for patients, families and visitors, as well as internal and external staff of Bunbury Hospital.
• Ensure efficient operation of the Emergency Department by adhering to departmental processes and WA Country Health Service (WACHS) policies.

Skills

Positive attitude

Job description

Position Profile

Provides a comprehensive administrative, clerical and customer service for patients, families and visitors, as well as internal and external staff of Bunbury Hospital. Ensures efficient and effective operation of the Emergency Department by adhering to and maintaining departmental processes and WACHS policies and procedures, whilst helping to deliver patient focused care. This is a Permanent Full Time, Permanent Part Time, Fixed Term Full Time, Fixed Term Part Time, Casual appointment, with the possibility of extension(s) and/or permanency.

Area Profile

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria

• Positive attude to work and engagement with the public.

Employee Benefits

• 12% employer contributed superannuation into a fund of your choice. For further information on superannuation click here
• Access to generous salary packaging arrangements
• Professional Development Opportunities and Study Leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
• Other professional and location based allowances

For Further Job Related Information

We encourage you to contact Carolyn Porter on 08 9722 1516. Further information about the role, including key duties please see the Job Description Form (available online at www.jobs.health.wa.gov.au ).

Applicants are required to provide

• A statement addressing the suitability criteria, (maximum 3 pages) outlining your skills, experience, knowledge and what you will bring to the role
• A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements
• The names and contact details of two (2) professional referees, preferably including your current or most recent manager

Eligibility to Apply

To be eligible for appointment, applicants must have valid Australian work rights. This includes visa holders. Permanent appointments may be made to individuals who hold citizenship, permanent residency, or visas that enable ongoing employment in Australia. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

Other Conditions

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. This vacancy is subject to a Western Australian Working With Children (WWC) Check. For further information please refer to the WWC website at https://workingwithchildren.wa.gov.au Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information. Whilst this selection process will initially be used to fill the above vacancy, applicants found suitable for this position may be considered for other ‘similar’ vacancies within WACHS and/or the wider WA public sector. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.

Commitment to Diversity and Inclusion

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).