Em Home Lending, Data And Intelligence

Westpac Group; New South Wales; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible work arrangements

Learning & development opportunities

Volunteer initiatives

Employee mortgage rates

Job summary

Westpac Group's Consumer Data, Digital & AI team is seeking a Home Lending Data and Intelligence Lead to partner with the business in turning questions into data, analytics and AI outcomes. You will shape the Home Lending data agenda, bring leaders together around priorities and connect work across multidisciplinary squads.

From problem definition to delivery, adoption and benefits, you’ll deliver reusable data capabilities that support customer, growth, risk and regulatory priorities.

Qualifications

• Experience leading data, analytics, intelligence or AI delivery in complex environments.
• Knowledge of Home Lending processes and customer journeys.
• Strong analytics, data products, machine learning or decisioning capabilities.
• Ability to translate ambiguous business questions into outcomes and data requirements.
• Proven ability to influence senior stakeholders and coordinate multidisciplinary teams.

Responsibilities

• Define and drive the Home Lending data and intelligence agenda.
• Lead problem definition through delivery, adoption and benefits.
• Coordinate squads and governance across the portfolio.
• Monitor value, adoption, risks and delivery health.

Skills

Lead data/AI delivery

Home Lending domain knowledge

Analytics & ML

Business problem translation

Stakeholder influence & coordination

Job description

Description

Create your best future and join Consumer Data, Digital & AI as a Home Lending Data and Intelligence Lead.

What’s the role?

You’ll be the senior data and intelligence partner for Home Lending, helping turn important business questions into meaningful data, analytics and AI outcomes. You’ll shape the Home Lending data and intelligence agenda, bring leaders together around the right priorities and connect work across multidisciplinary squads. From defining the problem through to delivery, adoption and benefits, you’ll keep the focus on outcomes that matter. You’ll also help build trusted, reusable data and intelligence capabilities that support customer, growth, risk, regulatory and productivity priorities.

Key Accountabilities include:

Home lending Data and Intelligence Agenda: Accountable for a clear, prioritised and outcome-led Home Lending data and intelligence roadmap.

Demand Shaping and stakeholder alignment: Act as the senior DDAI partner for Home Lending and align leaders around the problems, outcomes and sequencing.

Outcome orchestration: Coordinate squads and practices from problem definition through delivery, adoption and benefit realisation.

Portfolio Value and Governance: Track value, adoption, risks, dependencies and delivery health across the Home Lending portfolio.

What do I need?

• Strong experience leading data, analytics, intelligence or AI delivery within a complex business environment
• Knowledge of Home Lending, including customer journeys, distribution, product, pricing, credit risk or servicing
• Strong capability across analytics, measurement, data products, machine learning or decisioning, with the judgement to match the right approach to a business problem
• Experience translating complex or ambiguous business questions into clear outcomes, measures, data requirements and delivery plans
• The ability to influence senior stakeholders and bring multidisciplinary teams together, while balancing delivery, governance and longer-term capability

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the 'Diversity, sustainability and flexibility' section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.