El1 Senior Sap Business Analyst

Softtest Pays Pty Ltd; Melbourne; Híbrido; AUD 120.000 - 150.000; Jornada completa

Descripción de la vacante

NDIA is seeking an EL1 SAP Senior Business Analyst to join the SAP Support team. You will investigate enhancements and ICT projects related to SAP CRM and API changes, and apply business analysis, design and agile collaboration to improve Participant experience and Scheme effectiveness.

The role requires strong BA artefact development, Epics/User Stories, and stakeholder engagement across NDIA/OCIO ecosystems, with hybrid work options available (3 days in office, 2 days flexible).

Formación

• Experience delivering business analysis artifacts for ICT projects.
• Ability to translate business needs into Epics and User Stories.
• Familiarity with SAP CRM and API change landscapes is advantageous.

Responsabilidades

• Collaborate with technology partners and stakeholders to document business outcomes.
• Maintain domain expertise across NDIA/OCIO projects and legacy systems.
• Support basic project management activities including tracking and risk handling.
• Develop and manage BA artefacts such as Epics, User Stories, and UI requirements.
• Review and refine requirements with business and ICT stakeholders.
• Seek formal sign-off from Business, OCIO and solution providers.
• Coordinate testing of proposed enhancements where needed.

Conocimientos

Business analysis

Agile methods

Stakeholder engagement

Herramientas

SAP

Descripción del empleo

Job details

Role/s: 1 x EL1 SAP Senior Business Analyst

Australian Citizens residing in Australia only respond.

Australian Citizens residing in Australia only respond.

The successful candidate will be part of the dynamic SAP Support team, which investigates enhancements and ICT projects related to SAP CRM and API changes. The position holder will bring their business analysis, design, and agile collaboration skills into building and implementing solutions that improve the NDIS by improving Participant experience and the effectiveness of the Scheme.

The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds.

Key duties and responsibilities

• Working directly with our technology partners, business stakeholders as well as internal technical representatives to provide a cohesive business requirements document(s) that correctly outlines the outcomes the business needs to achieve
• Maintain subject matter expertise within a range of business domains relevant to the NDIA/OCIO projects.
• Maintain subject matter expertise across legacy systems and processes, as well as those being created by the NDIA and OCIO.
• Undertake some basic project management activities associated with the projects including status tracking, and risk and issue management.
• Be responsible for the development and management of business analyst artefacts and documents that may include Epics and User Stories, User Interface requirements, risk analysis, scope modelling, and sequence diagrams, inclusive of validation/acceptance criteria.
• Reviewing and improving Epics and User Stories with both Business and ICT Stakeholders (including vendors) via open discussions and discovery workshops to identify cross-business and system risks as well as define scope and delivery timeframe expectations.
• Seeking Business, OCIO, and solution provider/s acceptance of confirmed requirements 'sign off'.
• Coordinating and where needed, assist with testing of the proposed enhancements.

Subject to negotiations with line manager, hybrid working arrangements in line with current NDIA policy are available (minimum of 3 days each week in the office, with flexible arrangements in place for the remaining 2 days).