EL1 Senior Project Officer, Comprehensive Care & Communicating for Safety (Various positions)

ClearCompany; New South Wales; On-site; AUD 90,000 - 120,000; Full time

Job summary

A healthcare organization is seeking a Senior Project Officer to support their Significant Care standards. The candidate will manage policy writing, facilitate stakeholder collaboration, and contribute to improving patient-centered care practices. This role demands extensive experience in acute care and program management to effectively develop strategies and review clinical issues. Strong communication and decision-making skills are essential.

Qualifications

• Demonstrated acute care clinical background.
• Experience in policy and guidance writing.
• Ability to manage and coordinate consultation activities.

Responsibilities

• Lead planning and strategies for Comprehensive Care.
• Review literature and inform policy direction.
• Consult with experts and coordinate stakeholder processes.

Skills

Acute care clinical experience

Program management expertise

Strong communication skills

Critical decision-making skills

Stakeholder management

Job description

This core operational role supports the work of the Recognising and Responding to Acute Deterioration, Comprehensive Care and Communicating for Safety programs of work, which recognises that person-centered care, patient assessment, care planning and appropriate and timely escalation is integral to all aspects of patient care. These three standards work together to ensure that there is a comprehensive plan for care developed with the patient which is accurately and carefully communicated and discussed between treating clinicians, members of a multidisciplinary team, and between clinicians and patients, families and carers. The NSQHS Standards provide a nationally consistent statement of the level of care consumers can expect from health service organisations.

Working within the Comprehensive Care and Communicating for Safety team, the Senior Project Officer works closely with the Program Manager, Chief Nursing Officer and broader portfolio team. The Senior Project Officer's role will focus is on supporting the health care system contributing to the work of the Comprehensive Care, Communicating for Safety and Recognising and Responding to Acute Deterioration Standards.

This Senior Project Officer role requires a combination of strong and relevant acute care clinical experience and program management expertise. The role will undertake a range of activities including research, critical analysis, policy and guidance writing, strategic planning, significant stakeholder management, and management and coordination of consultation activities. The successful candidate will be required to work independently on complex tasks and demonstrate critical decision-making skills.

The key duties of the position include

1. With the Program Manager, lead the planning and conceptualisation of strategies and national guidance to support Comprehensive Care, Communicating for Safety and Recognising and Responding to Acute Deterioration Standards, including improving systems for early identification and response to deterioration, and strengthening person-centered care, shared decision-making and care practices.
2. Review analyse and summarise published literature, data, policy papers and other published material to inform policy and program direction.
3. Consult with a broad range of experts and stakeholders including coordination of formal and informal consultation processes, to achieve the objectives of the program.
4. Prepare complex high-quality written documents including briefs, discussion papers and guidance for a range of audiences.
5. Investigate and keep current knowledge of strategic and clinical issues relating to the program areas and considering how they can be addressed by the Commission.
6. Provide secretariat support to the work of relevant committees and expert groups managed by the program.
7. Participate in and present to committee meetings, forums and workshops on relevant topics.
8. Undertake project management activities including project planning and documentation, implementation, monitoring and reporting on progress of the project; providing recommendations about managing risk, identifying and resolving problems.
9. Collaborate with other teams across the Commission to ensure alignment with other work programs and strategic priorities.
10. Provide clinical advice and perspectives on key policy issues for the program and work closely with clinicians to integrate their views into strategic direction.
11. Liaise, and foster productive working relationships with other agencies, clinical organisations, consumer groups, government authorities, industry bodies and contractors.
12. Other duties as required and directed.