el1 assistant director quality

HR Partners; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Randstad is seeking an EL1 Assistant Director of Quality who can lead high‑level quality assurance across government programs. Operating under broad direction, you will manage risk, drive improvements, and ensure program sustainability while coaching and developing staff.

You will build strong stakeholder relationships, apply complex regulatory frameworks, and deliver expert advice to guide decision‑making in a dynamic federal environment.

Qualifications

• Interpret and apply complex statutory, regulatory and policy frameworks for compliance.
• Proficient in Excel and data analysis to drive data-informed decisions.
• Strong stakeholder management and negotiation abilities.
• Proven capability to direct and manage teams and coach staff.
• Expertise in delivering high-level advice on quality assurance and operational issues.
• Ability to drive business improvements and change management in a dynamic environment.

Responsibilities

• Manage operational risk and drive business improvements.
• Lead teams, set priorities, and allocate resources.
• Coach and provide performance feedback to staff.
• Engage stakeholders to build collaborative relationships and negotiate as needed.
• Deliver comprehensive, technical advice on quality assurance and operational issues.

Skills

Regulatory compliance

Data analysis

Stakeholder management

Team leadership

Quality assurance

Change management

Excel

Tools

Excel

Job description

Randstad is seeking a skilled and accomplished EL1 Assistant Director of Quality with exceptional attention to detail and proven expertise in their field. Essential to this role is the ability to build and sustain strong stakeholder relationships. Join a collaborative department looking for an enthusiastic leader who thrives on challenges and is dedicated to driving high-quality outcomes across the federal government sector.

About your new role

Operating under broad direction, the EL1 Assistant Director Quality exercises substantial independence and professional judgment to manage operational risk, implement innovative business improvements and ensure program sustainability in a dynamic environment. Beyond managing team workflows and resource allocation, the role focuses heavily on elevating capability, decision correctness and career development through active coaching and performance feedback. It requires strong stakeholder engagement, advocacy and negotiation skills to build collaborative relationships and represent operational functions.

What you will need to exceed

• Strong ability to interpret and apply complex statutory, regulatory, and policy frameworks to ensure compliance and robust decision-making.
• Proficiency in Excel and strong data analysis skills to maintain systems, analyze trends, assess risk, and drive data-informed decisions.
• High-level relationship management skills with a strong degree of persuasion, negotiation, and collaboration capabilities
• Proven capability to direct and manage teams, set priorities, manage workflows, and build capability through best-practice coaching models.
• Expertise in delivering comprehensive, technical, and high-level advice on complex quality assurance and operational issues.
• Ability to exercise originality, foster innovation, and lead business improvement and change management initiatives in a dynamic environment.

Must have

• Must be an Australian Citizen
• Experience in working for government

Next steps

If you are a QA expert with a commitment to inclusivity, collaboration, and transformative change, we invite you to apply and be part of this inspiring journey.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.