Client Partner Retail (Sydney and Melbourne)

TikTok; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

A leading company in short-form mobile videos seeks a Client Partner to build long-term partnerships with Australian ecommerce brands. The role involves driving revenue, creating sales propositions, and collaborating with teams to execute strategies. Ideal candidates will have extensive experience in digital marketing and a passion for TikTok.

Qualifications

• 5+ years of platform and industry experience, including retail and ecommerce.
• Exceptional consultative selling skills with knowledge of social media.
• Strong foundational knowledge of performance media and digital advertising.

Responsibilities

• Identify and secure business opportunities.
• Drive revenue through partnerships with direct clients.
• Monitor and analyze ad campaigns to enhance performance.

Skills

Consultative selling

Digital marketing

Performance media

Job description

Responsibilities

About the Team:

TikTok's Client Partners are responsible for building long-term partnerships with clients, educating and informing them about commercial opportunities within TikTok. Focusing on Australian ecommerce brands, we seek Client Partners with knowledge and expertise in product and performance advertising to support brand growth and overseas expansion.

Responsibilities:

1. Identify, prioritize, and secure business opportunities
2. Drive revenue for TikTok by seeking partnerships with direct clients through a consultative approach
3. Create compelling sales propositions and presentations using internal and external data for respective regions
4. Collaborate with cross-functional teams to structure and execute operational and strategic initiatives
5. Develop and implement best practices for client interaction, sales, and service to ensure high-quality customer service
6. Coordinate seamless campaign execution through team collaboration
7. Monitor and analyze ad campaigns proactively to enhance performance
8. Update clients on TikTok products and developments, educating them on best practices

Qualifications

Minimum Qualifications:

• 5+ years of platform and industry experience, including retail and ecommerce client experience
• Exceptional consultative selling skills with knowledge of social media, mobile apps, and digital marketing
• Ability to discuss brand, performance, and ad-tech with passion for creativity and TikTok
• Strong foundational knowledge of performance media, auction, and biddable digital advertising buying

Preferred Qualifications:

• Proven track record of winning stakeholder support and exceeding sales goals
• Thrives in a dynamic, evolving environment
• Excellent communication and presentation skills
• Strong attention to detail, problem-solving skills, and innovative thinking

The role is available to applicants in Sydney and Melbourne.

About TikTok

TikTok is the leading platform for short-form mobile videos. Our mission is to inspire creativity and bring joy. With headquarters in Los Angeles and Singapore, and offices worldwide, we foster a diverse and innovative environment.

Why Join Us

We aim to create value, inspire creativity, and bring joy through our work. Our teams embrace curiosity, humility, resilience, and innovation, working together to achieve breakthroughs and growth. Join us to be part of this exciting journey.

Diversity & Inclusion

TikTok values diversity and strives to create an inclusive environment where all employees are valued for their unique perspectives and skills. We celebrate diversity and aim to reflect the communities we serve.

Acknowledgment of Country

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of the land throughout Australia, paying respect to elders past and present, and extending respect to all Aboriginal and Torres Strait Islander peoples.