Team Member

Re.Group; Emerald; On-site; AUD 30,000 - 60,000; Full time

Job summary

Re.Group is seeking a Casual Depot Assistant to provide exceptional customer service and assist in sorting recyclable products. The role involves cash handling, ensuring health and safety compliance, and improving customer satisfaction. Join an inclusive community that values diversity and fosters a respectful working environment.

Qualifications

• Previous customer service, hospitality, or retail experience.
• Experience with Excel & Outlook.
• A great 'can do' attitude with customer service focus.

Responsibilities

• Deliver outstanding customer service to customers.
• Sort recyclable items into correct categories.
• Transport items to relevant storage area.

Skills

Customer Service

Hospitality

Retail Experience

Excel

Outlook

Job description

Brief Description

At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

As Casual Depot Assistant you will provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.

Your Responsibilities Will Include

• Delivering outstanding customer service to our customers!
• Sorting recyclable items into their correct categories
• Transporting items to the relevant storage area. This may be via forklift or manual handling.
• Ensure customers welcomed and assisted with their recycling products to inspire return customers
• Cash handling,
• Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
• Continuously looking for opportunities to improve efficiency and increasing customer satisfaction
• Ensure that staff have the skills and training to work safely and efficiently.
  
  
  

To Be Successful In This Role, You Will Have

• Previous customer service, hospitality, or retail experience
• Excel & Outlook experience
• You have a great 'can do' attitude with customer service at the forefront of all interactions
  
  
  

At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.

We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds. Your unique perspective and experience are valued here. Come be a part of our inclusive community at Re.Group