Education Youth Worker

BUSY At Work; Cairns Regional; On-site; AUD 65,000 - 69,000; Full time

Benefits offered by this job

Professional development and training

Fitness Passport

Paid parental leave

Retail discounts

Employee Assistance Program

Salary packaging

Job summary

The BUSY School, part of The BUSY Group, seeks a dedicated Case Manager to support vulnerable young people at Cairns Campus. Based on-site, you will coordinate wellbeing and attendance initiatives, liaising with families, school staff and external providers to promote student success.

You will bring experience with at-risk youth, strong stakeholder skills, and a proactive approach to wellbeing and education pathways. A Blue Card and National Police Check are required.

Qualifications

• Experience working with at-risk and/or disengaged youth.
• Strong stakeholder engagement with diverse groups including students, families and service providers.
• Knowledge of vocational education pathways is helpful but not essential.

Responsibilities

• Case manage at-risk and disengaged students from assessment to review.
• Develop and monitor case plans, student support plans and wellbeing goals.
• Coordinate support services with families, teachers and external providers.
• Monitor attendance and apply interventions to maintain 85% attendance.
• Provide classroom, individual and small-group support for students.
• Support student wellbeing through crisis intervention and referral pathways.

Skills

Experience with at-risk youth

Stakeholder engagement

Communication skills

Problem solving

Youth vocational pathways knowledge

Education

Certificate III or higher (desirable)

Job description

The BUSY School is part of The BUSY Group, a not-for-profit organisation presenting nearly 50 years as a community partner providing employment services, vocational education and training, apprenticeships, mentoring, Inclusive Employment Support, and allied health services.

The BUSY School is an independent Special Assistance School with 10 campuses across Queensland and New Zealand, providing an alternative program for Year 11 and 12 students who are disengaged or at risk of disengaging from education. Our program has expanded to include The BUSY School Online (TBSO) offering flexible access to our program for all students across Queensland.

Each campus provides a supportive and safe learning environment for young people by providing them with an education program that includes vocational education and training (VET), work experience and opportunities for school-based apprenticeships and traineeships. Our team support the students to gain employability and transferability skills to increases their sense of wellbeing, resilience, belonging, academic achievement, career exploration and employment outcomes.

Our teams’ focus is centred at re‑engaging our students to learn, remain eligible for a Queensland Certificate of Education (QCE) and gain employment or further training outcomes upon student’s graduation from Year 12.

06/10/2026

05/11/2026

Full Time - Fixed Term

Cairns

The BUSY School

About The BUSY School…

Job Description

Help young people reconnect with education and create brighter futures.

About the Role

Based at our Cairns Campus, you will provide case management and wellbeing support to vulnerable and disengaged young people. You'll work closely with students, families, school staff, and community service providers to deliver coordinated support that promotes attendance, engagement and student success.

Key responsibilities include

• Case managing at-risk and disengaged students from assessment through to review.
• Developing and monitoring case plans, student support plans and wellbeing goals.
• Coordinating support services with families, teachers and external providers.
• Monitoring attendance and implementing intervention strategies to support students in maintaining minimum 85% attendance.
• Providing classroom, individual and small-group support for students.
• Supporting student wellbeing through crisis intervention and referral pathways.

Why Join The BUSY School?

• Permanent full-time role (38 hours per week)
• Enjoy a 40-week working year aligned to school terms
• Above-award salary circa $65,000 - $69,000 + 12.5% super
• Salary packaging up to $15,900 plus $2,650 meal entertainment
• Professional development and training opportunities
• Fitness Passport, paid parental leave and retail discounts
• Employee Assistance Program with Sonder
• Meaningful work that creates lasting impact in young people's lives

Desired Skills and Experience

About you

You are passionate about supporting young people and have experience working with vulnerable, at-risk or disengaged youth. You build strong relationships, communicate with confidence and can work collaboratively to achieve positive student outcomes.

You will bring:

• Experience working with at-risk and/or disengaged young people.
• Strong stakeholder engagement skills and the ability to work with diverse groups including students, families, employers and service providers.
• You have knowledge and experience in working with youth in a vocational education pathway but not essential.
• Excellent communicator, and problem solver with the ability to seek out, influence and secure opportunities
• A relevant qualification (Certificate III or higher desirable).
• Ability to obtain and maintain a Blue Card and National Police Check.

Next steps...

We are recruiting for this role immediately and encourage early applications. This advertisement will remain open until a successful appointment has been made.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.