Education Support Administrator

The Royal Australian College of General Practitioners; City of Melbourne; Hybrid; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Hybrid work opportunities

Professional Development Program

End of year closure leave

Aboriginal, Community, Cultural andCer

Job summary

The Royal Australian College of General Practitioners (RACGP) is seeking an Education Support Administrator in Melbourne to assist with national assessment programs. You will process applications, maintain records and coordinate outcomes, working with applicants, members and internal teams.

You will review documentation, monitor workflows and prepare correspondence while supporting assessment activities and projects.

Qualifications

• Strong administration skills with high attention to detail.
• Excellent customer service and communication abilities.
• Ability to manage competing priorities and meet deadlines.
• Adaptable, systems-savvy and committed to continuous improvement.

Responsibilities

• Review documentation, identify gaps and request additional information per requirements.
• Monitor workflows, prioritise workloads and ensure applications progress within service standards.
• Prepare correspondence, documentation and reports, and support assessment activities and projects.
• Identify process issues and improvement opportunities, maintain procedures and provide operational support during changing priorities.

Skills

Administration

Attention to detail

Customer service

Communication

Prioritisation

Deadlines

Systems-savvy

Continuous improvement

Job description

The Royal Australian College of General Practitioners – East Melbourne VIC

• $ 79,959 + Super + ability to salary package up to $15,900 tax free for living expenses under the RACGP’s health promotion charity status
• Full time, 12-month max term opportunity with potential to extend
• Flexible Location

About the role:

• $ 79,959 + Super + ability to salary package up to $15,900 tax free for living expenses under the RACGP’s health promotion charity status
• Full time, 12-month max term opportunity with potential to extend
• Flexible Location

The Education Support Administrator supports the delivery of national assessment programs by processing applications, maintaining records, coordinating outcomes and responding to stakeholders. This role reports to the Education Support Lead and works with applicants, members and internal teams.

As our Education Support Administrator, you'll also:

• Review documentation, identify gaps and follow up for additional information in line with established requirements.
• Monitor workflows, prioritise workloads and ensure applications progress within agreed service standards.
• Prepare correspondence, documentation and reports, and support assessment activities, system changes and projects.
• Identify process issues and improvement opportunities, maintain procedures and provide operational support during changing priorities.

Skills & Experience:

• Strong administration and attention to detail
• Excellent customer service and communication skills
• Ability to manage competing priorities and deadlines
• Adaptable, systems-savvy and committed to continuous improvement

Benefits of working with us:

• Maximise Your Pay: RACGP employees are eligible to access up to $15,900 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading
• Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave
• Work-Life Balance:Enjoy flexible hybrid work opportunities nationally
• Career Growth:Access a contemporary Professional Development Program
• Join a Leader:Be a part of Australia’s largest specialist medical college that stands at the forefront of our world-class healthcaresystem

About the RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

Applicants must have the right to work in Australia.

We respectfully will not be accepting any applications from recruitment agencies for this role.

Applications Close: Monday 5 October 2026 at 11:59pm

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.