Education Adviser

Kip McGrath Education Centre; City of Melbourne; On-site; AUD 61,000 - 83,000; Full time

Job summary

Kip McGrath Education Centre is seeking an Education Advisor to join our New Business Team in Melbourne. You will combine teaching knowledge with strong communication to assess student needs and guide families through enrolment, aiming to convert leads into enrolled students.

You will conduct educational assessments, provide clear feedback and build trusted relationships with parents, students and centre managers, contributing to growth and program success.

Qualifications

• Qualified teacher or final year of teaching degree.
• Strong communication and customer service skills.
• Ability to assess student needs and explain learning options clearly.

Responsibilities

• Conduct high-quality educational assessments and give feedback to families.
• Assess student needs, strengths and areas for development.
• Recommend Kip McGrath programs and learning pathways.
• Support families through enrolment and conversion processes.
• Maintain accurate records and data to monitor outcomes.
• Collaborate with teaching staff to ensure consistent learning experiences.

Skills

Teaching & communication

Customer service

Relationship building

Education

Teaching qualification

Tools

CRM software

Job description

Are you a passionate educator who loves working with families, building relationships and helping students reach their potential?

We are looking for a dynamic, enthusiastic and motivated Education Advisor to join our New Business Team at Kip McGrath Education Centre.

Pay Rate: $52 per hour

ABOUT US

With over 45 years of experience, Kip McGrath has established itself as a global leader in education. We have supported and transformed the learning journeys of countless students worldwide through individually tailored learning programs.

Our commitment to quality education, innovation and student success has made Kip

McGrath a trusted name in the education sector.

ABOUT THE ROLE

As an Education Advisor, you will play an important role in supporting families through their first steps with Kip McGrath. You will combine your teaching knowledge with strong communication and customer service skills to assess student needs, recommend appropriate learning programs and support families through the enrolment journey.

Your key responsibilities will include:

• Conducting high-quality educational assessments and providing clear, professional feedback to families.
• Understanding each student’s individual learning needs, strengths and areas for development.
• Recommending appropriate Kip McGrath programs and learning pathways.
  Working towards conversion targets by clearly communicating the value of our personalised learning programs.
• Following up with prospective families and leads in a timely and professional manner.
• Building strong, positive relationships with parents, students and centre managers.
• Explaining Kip McGrath's teaching methodologies, programs and Terms & Conditions.
• Completing assessment and enrolment administration accurately, including learning objectives, goals and student information.
• Maintaining accurate records and using data to monitor and improve assessment and conversion outcomes.
• Working closely with our teaching team to ensure students receive a high-quality and consistent learning experience.
• Contributing to the growth and success of the centre through excellent customer service and proactive follow-up.

ABOUT YOU

To succeed in this role, you will be:

• A qualified teacher or in your final year of a teaching degree.
• Passionate about education and helping students achieve their goals.
• Confident communicating with parents, students and colleagues.
• Warm, professional and engaging, with excellent customer service skills.
• Organised, reliable and highly attentive to detail.
• Confident using computers, software systems and databases.
• Comfortable working towards targets and contributing to business growth.
• Able to work independently while also being a strong team player.
• Adaptable and willing to learn new systems, processes and technologies.
• Positive, enthusiastic and proactive in your approach.

WHY JOIN US?

This is a fantastic opportunity to use your teaching expertise in a different way while continuing to make a meaningful impact on students and families.

As an Education Advisor, you will be at the forefront of the customer journey - helping families understand their child's learning needs, providing expert educational guidance and connecting them with the right support.

Kip McGrath is committed to fostering a diverse and inclusive workplace. We provide equal opportunities for all individuals and value the unique perspectives, experiences and skills that each team member brings to our organisation.