Education Administration and Communications Coordinator

ACO; Melbourne; Hybrid; AUD 72,000 - 78,000; Part time

Benefits offered by this job

Salary packaging benefits

Job summary

ACO is seeking an Education Administration and Communications Coordinator in Carlton, Victoria, on a 0.6 FTE, two-year fixed-term contract, with hybrid working arrangements. The role includes supporting education programs, examinations and participant communications, and delivering a high-quality student experience.

The position reports to the Professional Development Manager and requires strong organisational, data management and customer service skills, with experience in education or clinical

Qualifications

• Experience coordinating education programs and professional development courses.
• Experience with Moodle or similar LMS.
• Strong administrative and communications skills.
• Ability to work independently and in a team.
• Experience in not-for-profit/healthcare sector preferred.

Responsibilities

• Coordinate administration for education programs and events.
• Manage enrolments, correspondence, and documentation.
• Support promotion and delivery of courses and exams.
• Maintain education records in Moodle and other platforms.
• Respond to enquiries and ensure smooth delivery of online and face-to-face learning.

Skills

Organised

Communication skills

Time management

Customer service

Teamwork

Moodle

Education support

Education

Business Administration or Communications qualification

Tools

Moodle

Job description

Education Administration and Communications Coordinator

Posted: 10/11/2026

Closing Date: 08/12/2026

Job Type: Contract

Location: Carlton, Victoria

Job Category: Administration,Marketing and Communications

Why work for the ACO

Our vision is to achieve world leading eye health outcomes for all.

We aim to be a global leader in primary public health eye care, providing best practice and holistic care to patients in need. We will achieve this through clinical excellence, translational clinical and public health research, education, and collaboration. Patient-centred models will underpin everything we do.

Job Description

Key information

• Part time position (0.6), initial 2 year fixed term contract.
• Working 7.6 hours per day between 8.30am- 5.45pm, with adhoc support required for examinations or webinars outside of these hours.
• Carlton/ hybrid working location
• Salary: $72,000-$78,000 pro rata (inclusive of superannuation) + salary packaging benefits.

About the position

Reporting to the Professional Development Manager, the Education Administration and Communications Coordinator plays a key role in supporting the delivery of the ACO's education and professional development programs. This position provides high-quality administrative, communications and coordination support to ensure an exceptional experience for students, participants, educators and stakeholders.

Working closely with the Professional Development Manager and Clinical Education Coordinators, you will support the administration, promotion and delivery of courses, events, examinations and student-related activities. You will coordinate communications, maintain education records, respond to enquiries and assist with the smooth delivery of both online and face-to-face learning programs.

This role would suit someone who is highly organised, enjoys working in a fast-paced environment and takes pride in delivering excellent customer service while managing priorities.

Accountabilities

• Coordinate administrative activities associated with education programs, professional development courses and learning activities.
• Support participant administration, including enrolments, correspondence, documentation and follow up.
• Assist with the coordination and delivery of courses, webinars, examinations, meetings and education events.
• Prepare, format and distribute education related communication and promotional activities.
• Maintain accurate participant, course and education records within the Leaning Management System (Moodle) and other education platforms.
• Liaise with students, participants, educators, universities and other stakeholders to support program delivery.
• Assist with education reporting, data collection, course evaluations and continuous improvement activities.
• Provide day-to-day administrative support to the Professional Development Manager and Clinical Education Coordinators.

Desired Skills and Experience

About you

You are an organised and proactive coordinator with strong administrative and communication skills. You enjoy building positive relationships, providing exceptional service and ensuring activities run smoothly behind the scenes.

Skills and knowledge

• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent written and verbal communication skills.
• A customer-focussed approach and commitment to delivering a positive participant experience.
• Confidence working with and adapting to systems and databases.
• Experience supporting online learning, webinars or examination processes.
• Ability to work both independently and collaboratively within a team environment.
• Strong attention to detail and a commitment to quality and continuous improvement.
• A qualification in business administration, communications, education or a related field, or an equivalent combination of relevant experience.
• Experience providing administrative and coordination support within an education, training, healthcare, membership, not-for-profit or similar environment.
• Experience using Learning Management Systems (such as Moodle) or similar databases.

Applications will close at 5pm, Monday 7 December 2026. The ACO reserves the right to close applications early should a suitable candidate apply.