eCommerce Trade & Web Merchandising Specialist

Pandora; Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A global jewelry company based in Sydney is looking for an eCommerce Trade & Web Merchandising Specialist. The role involves executing and optimizing the AU and NZ websites, managing campaigns, and enhancing site performance. Candidates should have at least 4 years of experience, be detail-oriented, and possess strong analytical skills. This position offers a competitive rewards package and hybrid working arrangements.

Benefits

Generous staff discount on all products

A day off on your birthday

Health care package

STIP Bonus

Opportunities for development

Qualifications

• At least 4 years experience in a similar role.
• Strong understanding of P&L and margin is required.
• Knowledge of best practice customer insight principles.

Responsibilities

• Ensure coherent launch of promotions and campaigns.
• Support the Trade Senior Manager in revenue forecasting.
• Evaluate consumer and website behavior to propose tests.

Skills

Detail-oriented

Analytical mindset

Commercially minded

Troubleshooting skills

Job description

About Pandora

Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewelry makerwith presence in more than 100 countries across the globe.

At Pandora, we give a voice to people’s loves.

Beloved for our inimitable charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.

We are current seeking an eCommerce Trade & Web Merchandising Specialist where you will be responsible for the execution and optimisation of the AU and NZ websites and ensuring seamless campaign and promotion launches, enhancing site performance and driving conversion through strategic merchandising and data-driven insights.

What you’ll do

• Ensure coherent launch of promotions and campaigns through expert use of our web merchandising and content tools
• Adaptation of global guidelines to fit local assortment and campaigns (on e-store)
• Conduct UAT and support the launch of new digital features and enhancements.
• Support Trade Senior manager in developing and scaling commercial insights to boost conversion, basket and sales.
• Maximize site performance by optimizing onsite search, sorting rule and product recommendations.
• Support Trade Senior Manager in revenue forecasting, identifying potential gaps in performance.
• Monitor daily, weekly, and monthly sales performance, identifying opportunities and risks.
• Identify underperforming categories or SKUs and recommend actions to improve sell-through and margin contribution.
• Evaluate the consumer and website behavior to find related and unrelated patterns and propose tests to increase conversion

You have:

• At least 4 years experience in a similar role
• Be detail-oriented
• Commercially minded with good understanding of P&L and margin.
• Strong analytical mindset
• Trouble shooting and solutions driven.
• Knowledge and application of best practice customer insight principles
• Comfortable with challenging opinions using data to support

What’s in it for you?

We are the largest Jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none including:

• Generous staff discount on all Pandora products
• A day off on your birthday
• Opportunities for development
• Health care package
• STIP Bonus
• Hybrid Working Arrangements: 3 days in the office, 2 days working remotely

WHY PANDORA?

• If you DREAM and DARE to grow as a leader as well as develop yourself and client groups on a daily basis, if you CARE and appreciate diverse work environments and you DREAM to work in a fast paced, innovative and disruptive organization, Pandora is the right place for you!
• You will enjoy leading a business in a collaborative work culture where you will empower others and seek opportunities to grow the market.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*