Eco-Centric Customer Experience Champion

Tomra; Australia; On-site; AUD 40,000 - 52,000; Full time

Job summary

TOMRA in Australia is seeking a Customer Experience Ambassador (Looper) to join our friendly team at our recycling centres in Queensland. You will help customers, keep the centre clean, and ensure our reverse vending machines and sorting equipment run smoothly to deliver a great experience.

This role suits someone who loves recycling, communicates well with people, and takes safety seriously. Previous face-to-face service is a plus, and you’ll be supported by a team dedicated to the TOMRA brand

Qualifications

• Have a passion for recycling and the environment.
• Have a keen eye for detail and a motivation to maintain a clean work environment.
• Be a safety champion, everyone deserves to return home safely!
• Enjoy talking to people and ensuring they have a great experience.
• Have experience in face-to-face customer service.

Responsibilities

• Acting as the first point of contact for customer queries
• Going above and beyond to provide exceptional customer service to ensure our customers have a great experience
• Ensuring the recycling centre is well presented by maintaining a safe, clean, efficient and professional environment for team members and TOMRA customers
• Carryout regular cleaning and maintenance of our reverse vending machines
• Monitoring the recycling centre for any hazards and reporting concerns as they arise
• Ad-hoc duties as required by management

Skills

Customer service

Attention to detail

Safety minded

People skills

Environmental passion

Job description

TOMRA in Australia is seeking a Customer Experience Ambassador (Looper) to join our friendly team at our recycling centres in Queensland. You will help customers, keep the centre clean, and ensure our reverse vending machines and sorting equipment run smoothly to deliver a great experience.

This role suits someone who loves recycling, communicates well with people, and takes safety seriously. Previous face-to-face service is a plus, and you’ll be supported by a team dedicated to the TOMRA brand