Front Office Receptionist - Coolwaters, Yeppoon

Discovery Parks; Yeppoon; On-site; AUD 45,000 - 55,000; Full time

Job summary

A leading company in the Australian tourism sector is seeking a Front Office Receptionist for their park in Yeppoon. This role involves delivering exceptional guest experiences, managing check-ins and check-outs, and ensuring smooth operations. Ideal candidates will have prior hospitality experience and strong communication skills. Join a dynamic team and enjoy benefits like discounted accommodation at over 300 holiday parks across Australia.

Benefits

Discounted accommodation at over 300 holiday parks

Discounts with G’day Rewards Partners

Service recognition awards

Access to Employee Assistance Program

Opportunities for internal promotion

Qualifications

• Previous Front Office experience within the hospitality industry.
• Proficient computer skills, including RMS knowledge.
• Flexibility to work 2-3 days a week including weekends.

Responsibilities

• Providing a high standard of customer service.
• Processing guest check-ins and check-outs.
• Completing day-to-day office administration.

Skills

Customer Service

Communication

Organizational Skills

Interpersonal Skills

Attention to Detail

Education

Front Office Experience

Tools

RMS

Job description

Front Office Receptionist - Coolwaters, Yeppoon

Pay: Competitive

Location: Yeppoon, Queensland

Employment Type: Temporary

Job Description

Req#: CJJJG

About Us: G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts, and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an exceptional customer journey.

The Role

2-3 days a week including weekends

We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

1. Providing a high standard of customer service
2. Processing guest check-ins and check-outs
3. Accurately using the park booking system to make reservations and manage accounts
4. Coordinating with the Housekeeping team to track readiness of accommodation
5. Supplying guests with information regarding property and local areas of interest
6. Completing day-to-day office administration
7. Maintaining excellent relationships with park teams, residents, and guests

What We Look For

• Previous Front Office experience within the hospitality industry
• Passion for delivering exceptional guest experiences
• Proficient computer skills, including RMS knowledge
• Excellent communication and interpersonal skills
• Ability to handle cash transactions accurately
• Strong organizational skills and attention to detail
• Enthusiastic and positive attitude
• Flexibility to work 2-3 days a week including weekends
• Current driver’s license essential

Benefits to You

• Discounted accommodation at over 300 G'day Group holiday parks nationally
• Discounts with G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Opportunities for internal promotion

How to Apply

Are you an enthusiastic, customer-oriented individual seeking a dynamic role in hospitality? APPLY NOW! Candidates must consent to a Federal Police Clearance before receiving a job offer. A valid Working with Children's Check may also be required. The role may involve manual handling tasks, including lifting up to 20kg, kneeling, squatting, handling chemicals, and using machinery.

The G’day Group is committed to ESG principles, fostering a safe, respectful, and inclusive workplace, giving back to communities, and protecting the environment.

About the Company

Discovery Parks offers caravan parks and cabin accommodations across Australia. Whether you're seeking beachfront, national park, or snow holiday experiences, Discovery Parks has the perfect holiday park for you.