Restaurant Manager

ROCOCO Custom made furniture; City of Wyndham; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading hospitality group is seeking an exceptional Venue Manager for their Point Cook location. The role involves overseeing daily operations, inspiring a team, and ensuring outstanding customer experiences. Ideal candidates will have proven leadership skills and a passion for hospitality.

Benefits

Bonus incentives for achieving key performance targets

Work-life balance in a supportive environment

Career growth opportunities

Qualifications

• Proven experience as a Venue or Restaurant Manager in a high-volume venue.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Maintaining and elevating customer service standards.
• Coordinating and managing all front-of-house operations.
• Recruiting, coaching, and mentoring staff.

Skills

Leadership

Communication

Customer Service

Problem Solving

Job description

Rewarding salary package, negotiable based on experience

Work-life balance in a supportive, team-focused environment

Learn how to operate premium restaurants alongside seasoned industry professionals

Real career growth opportunities in a growing group that promotes from within

Bonus incentives for achieving key performance targets

Be part of an organisation that values passion, integrity, and excellence

The Director of four successful Melbourne venues is seeking to appoint an exceptional venue manager for our Point Cook location.

A true love of the hospitality industry, energy, and a sincere passion for achieving great results will be the cornerstones of the individuals who seek out these opportunities.

About Us

Since launching Rococo in 2005, our group has expanded to operate four successful venues across Melbourne. Our mission has always been simple: deliver honest, delicious Italian food with warm, genuine hospitality. We're passionate about food, wine, and creating memorable experiences — and we're just getting started.

About the Role

As Venue Manager, you’ll play a central role in leading the day-to-day operations of our Point Cook venue. From inspiring your team to delivering exceptional customer experiences, you’ll bring energy, initiative, and a hands-on approach to every aspect of the business.

Your Responsibilities Will Include:

• Maintaining and elevating customer service standards while upholding company systems and procedures
• Coordinating and managing all front-of-house operations
• Recruiting, coaching, and mentoring staff, including performance reviews and fostering a strong team culture
• Creating efficient rosters in line with the Restaurant Industry Award
• Ensuring compliance with all health, safety, RSA, and workplace regulations
• Controlling operational costs and promoting efficient practices
• Implementing and supporting local area marketing initiatives
• Demonstrating a strong ability to meet and exceed business KPIs

What We're Looking For

• Proven experience as a Venue or Restaurant Manager in a high-volume venue
• Exceptional people leadership and communication skills
• A passion for hospitality and a strong customer service ethic
• Proactive mindset with a hands-on, solutions-focused approach
• Ability to thrive in a fast-paced, dynamic environment
• Commitment to achieving outstanding results across all areas of the business
• Availability to work across nights, weekends, and public holidays as required

If you are a hospitality professional who seeks absolute excellence and accuracy in all that you do, then we would love to have you on board.

Salary and remuneration package are negotiable based upon experience. Applicants may also be considered for other locations where available.