FOH Supervisor

Kirks Wine Bar; Melbourne; On-site; AUD 50,000 - 80,000; Part time

Job summary

An established industry player in the hospitality sector is seeking a passionate Front of House Supervisor to elevate the dining experience at their unique wine bar. This hands-on role involves overseeing daily operations, fostering relationships with guests, and mentoring staff. The ideal candidate will possess strong wine knowledge, excellent communication skills, and thrive in a dynamic environment. With opportunities for career advancement and in-house training programs, this position is perfect for those eager to develop their expertise in the world of wine. Join a vibrant team and make a significant impact in a well-respected establishment.

Benefits

Flexible shifts

In-house wine training programs

Staff discounts on wine

Great tips

Career advancement opportunities

Qualifications

• 2-3 years experience as a supervisor in a fast-paced restaurant or wine bar.
• Strong commitment to improving wine knowledge and skills.

Responsibilities

• Responsible for day-to-day running of the restaurant.
• Supervise staff and manage performance.

Skills

Wine Knowledge

Communication Skills

Teamwork

Detail Orientation

Customer Relationship Development

Education

WSET 2 Certification

Court of Master Sommeliers Certification

Job description

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Kirk's is a unique wine bar in the heart of the CBD offering lunch & dinner 6 days a week with an extensive selection of wine from some of the great producers and new talents in Australia and the Old World. Next door is Kirk's Public Bar with a great selection of craft beer on tap and soon to be opened will be a new wine retail store.

We have an opportunity for a casual front of house supervisor to join our team who has strong wine knowledge and a desire to make a long-term commitment to developing their career.

Ideally, you will have 2 - 3 years experience as a supervisor in a fast-paced restaurant, quality cafe or wine bar environment and hold a WSET 2 or Court of Master Sommeliers Certification (preferred but not essential).

This is a Hands-on role that is responsible for the day-to-day running of the restaurant, including:

1. Opening and closing the venue
2. Monitoring emails and TILL Reconciliation
3. Developing close relationships with both our guests and colleagues
4. Supervise staff and manage their performance
5. Ensure the smooth running of service, supporting the floor and kitchen staff
6. Brief staff pre-service on new food & beverage items & list changes
7. Assist the manager with FOH rostering and staff training
8. Work closely with head sommelier to ensure the wine list is stocked, balanced, and interesting

If the following points describe your skills and personality, then please get in touch

• Have an eye for detail and enjoy doing things properly
• An ongoing commitment to improving your skills and product knowledge
• Enjoy and thrive working in a busy environment
• Wish to develop, expand, and challenge your wine knowledge
• Excellent communication skills and the ability to develop relationships with our customers
• Able to work in a small team
• Have a get-up-and-go attitude

In return we offer:

• Opportunity to work with an extensive wine list and a dynamic by-the-glass offering
• Access to our in-house wine training programs, often including visiting local producers
• Flexible shifts over a 5-day roster
• No split shifts
• Career advancement in a well-established hospitality group
• Great tips and staff discounts on wine to help with your wine journey

If this sounds like your next career move, then we would love to hear from you.

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Your application will include the following questions:

• How many years' experience do you have as a Front of House Supervisor?
• Do you hold a current Responsible Service of Alcohol (RSA) certificate?
• Which of the following statements best describes your right to work in Australia?
• Which of the following Wine and Spirit Education Trust (WSET) qualifications have you obtained?
• How many years' experience do you have as a Front of House Staff?

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