Assistant Risk Adviser

Adroit Insurance & Risk; Traralgon; On-site; AUD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values your growth and offers extensive professional development opportunities! This role is perfect for entry-level candidates eager to learn about the insurance industry. You will collaborate with experienced Risk Advisers, providing essential administrative support and customer service to maintain strong client relationships. Enjoy a supportive environment with a strong health and wellbeing program, flexible work-from-home options, and numerous staff discounts. Embrace a fulfilling career where you can make a real impact in your community!

Benefits

Health and Wellbeing Program

Ongoing Education and Training

Working from Home Flexibility

Staff Discounts

Performance Incentives

Regular Social Events

Qualifications

• Experience in administrative or customer service roles is essential.
• Strong attention to detail and exceptional communication skills required.

Responsibilities

• Provide administrative support to Risk Advisers as required.
• Maintain professional relationships for financial services provision.

Skills

Administrative Support

Customer Service

Attention to Detail

Time Management

Communication Skills

MS Word

Excel

Outlook

Education

Tier 2 General Insurance Qualification

Job description

• Build Your Own Adventure - extensive and ongoing professional development to take you where you want to go!
• Open to Entry Level applications
• Abundance of staff discounts including insurance, superannuation, gift cards and more

About Us

We provide comprehensive insurance services to our clients. We are renowned for our great culture, tireless work in the community and for providing tailored solutions to our clients.

Our Remarkable Benefits Program

• A strong health and wellbeing program including nutritionist sessions, group pilates sessions, fitness challenges, skin checks, and flu vaccinations
• Ongoing education and training, with mentoring from our experienced Risk Advisers and management
• Working from home flexibility
• Extensive staff discounts, rewards and performance incentives
• Access to AUB and IA benefits as part of their network
• Regular social events and community activities
• Competitive salary package paid above the award
• Salary sacrificed superannuation available
• Supportive working environment in a great regional lifestyle

About the role

Collaborating closely with our team of Professional Qualified Risk Advisers, you will assist in the management and servicing of an existing portfolio of clients. Through administrative assistance and customer service you will make a significant contribution to maintaining our client and business relationships.

You will be supported by our team, who will train you across all aspects of Insurance Broking, giving you the skills necessary to have a successful career in the insurance industry.

Duties

• Provide administrative support to Risk Advisers as required
• Provide customer service (telephone, email, fax, mail) to various stakeholders
• Maintain professional relationships for the provision of financial services to clients
• Accurate file management meeting compliance requirements
• Completion of a Tier 2 General Insurance qualification

Desired skills, experience & qualifications

• Proven experience in administrative or customer service roles
• Strong attention to detail and exceptional time management skills
• Exceptional communication and customer service skills
• Competency in MS Word, Excel and Outlook

Culture

Our team choose to align their career with Adroit Insurance & Risk because we offer great training and education opportunities, and a respectful and collaborative working environment. We embrace the values of Trust, Integrity, Courage, being Visionary, and having an enthusiasm for Community.

How to apply

Click APPLY and answer the screening questions to submit your application. For more information on the role contact the HR team at Adroit at [emailprotected]

Take control of your career and apply today!

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Your application will include the following questions:

How many years' experience do you have as a Risk Adviser? Which of the following statements best describes your right to work in Australia? How many years of insurance broking experience do you have? How many years' experience do you have in the insurance industry? Do you have customer service experience? Have you completed a RG146 general insurance accreditation?

We exist to help our clients take on tomorrow with confidence. With Adroit by your side, you get to focus more on making your business the best it can be and less on the challengesand risks holding you back.

Knowing our client’s matters to us. We believe in building real, face-to-face relationships. By spending time in your world, understanding your business, your goals and your challenges, we gain the insights we need to add true value through advice and solutions tailoredto you.

Size counts. We are agile enough togive you truly personalised service and big enough to command the strong outcomes you need. Our industry-specific expertise runs deep and our state-wide broker footprint gives us first-rate local knowledge.

Your Adroit team is skilled, resourceful and specialised. We get the job done – making sure you are informed and protected at every step.

Your community is our community. We partner with locals in the communities we serve, embracing the pride and insight that comes from working where you live.

In your fast-paced, ever-changing world, an insurance broker’s industry knowledge is invaluable. Having an expert by your side can eliminate the hassle, save you time and streamline the claims process.

Your Adroit Insurance Adviser is more than a broker. We partner with you, champion your cause and ensure you and your business are truly readyto take on tomorrow.

We exist to help our clients take on tomorrow with confidence. With Adroit by your side, you get to focus more on making your business the best it can be and less on the challengesand risks holding you back.

Knowing our client’s matters to us. We believe in building real, face-to-face relationships. By spending time in your world, understanding your business, your goals and your challenges, we gain the insights we need to add true value through advice and solutions tailoredto you.

Size counts. We are agile enough togive you truly personalised service and big enough to command the strong outcomes you need. Our industry-specific expertise runs deep and our state-wide broker footprint gives us first-rate local knowledge.

Your Adroit team is skilled, resourceful and specialised. We get the job done – making sure you are informed and protected at every step.

Your community is our community. We partner with locals in the communities we serve, embracing the pride and insight that comes from working where you live.

In your fast-paced, ever-changing world, an insurance broker’s industry knowledge is invaluable. Having an expert by your side can eliminate the hassle, save you time and streamline the claims process.

Your Adroit Insurance Adviser is more than a broker. We partner with you, champion your cause and ensure you and your business are truly readyto take on tomorrow.

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