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Customer Service/Sales

The Home Depot

Kingstown

On-site

Full time

6 days ago

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Job summary

A leading company is seeking Customer Service/Sales associates to provide exceptional service and assist customers in their projects. Associates will maintain cleanliness and safety in their assigned areas while actively engaging with customers to meet their needs. This role involves collaboration with department supervisors and colleagues to ensure a positive shopping experience.

Qualifications

Provide fast, friendly service and assess customer needs.
Maintain in-stock condition and ensure safety standards.

Responsibilities

Greet, qualify, recommend, and close sales with customers.
Work in cooperation with Department Supervisor and colleagues.

Skills

Customer Service

Sales

Job Description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend, and close every customer in their department, and know how to handle basics in adjacent departments.

Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing safety training, immediately correcting hazards & unsafe conditions or reporting them to the Manager on Duty, and working safely to prevent endangering themselves, co-workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor and other department colleagues. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental. The position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Location & Details