Salesforce Support Engineer

Softtest Pays; Gold Coast City; Hybrid; AUD 100,000 - 125,000; Full time

Job summary

A leading company is seeking a Salesforce professional with over 2 years of experience in the Salesforce ecosystem. The ideal candidate will possess Salesforce Admin or Platform App Builder certifications, strong problem-solving skills, and effective communication abilities. This role offers a hybrid or work-from-home long-term contract opportunity, focusing on customer-centric solutions and accessibility in design.

Qualifications

• More than 2 years of experience within the Salesforce ecosystem.
• Strong customer-focused attitude and effective communication skills.

Responsibilities

• Respond with availability and expected daily rate for a hybrid or WFH long-term contract role.
• Translate complex technical concepts into user-friendly explanations.

Skills

Problem Solving

Communication

Education

Salesforce Admin Certification

Platform App Builder Certification

Tools

Version Control

Vlocity/Omnistudio

Job description

Australian Citizens residing in Australia only respond.

Please respond with your availability and expected daily rate, including superannuation, for a hybrid or WFH long-term contract role.

Qualifications and Experience:

1. More than 2 years of experience within the Salesforce ecosystem, and certified as a Salesforce Admin or Platform App Builder.
2. Strong problem-solving and troubleshooting skills.
3. Demonstrates enthusiasm for continued learning and development.
4. Strong customer-focused attitude, effective communication skills, and the ability to translate complex technical concepts into user-friendly explanations.

Preferred Skills:

1. Hands-on experience with version control, branching, and metadata deployments.
2. Hands-on experience with Vlocity/Omnistudio.
3. Enthusiasm for accessible design and development, with a good understanding of accessibility considerations.

Required Skills:

Accessibility, Version Control, Problem Solving, Availability, Design, Communication