Commercial Business Assistant

NSW Government; The Council of the Shire of Hornsby; On-site; AUD 82,000 - 95,000; Full time

Job summary

Join a forward-thinking government agency as a Commercial Business Assistant, where you will play a vital role in delivering high-quality administrative services. This position offers a unique opportunity to contribute to a team dedicated to enhancing customer service outcomes across New South Wales. You will be responsible for a variety of tasks, including reception duties, financial transactions, and report preparation, all while ensuring the efficient operation of the team. If you have a keen eye for detail and a can-do attitude, this role is perfect for you!

Qualifications

• Experience in providing high-level administrative services.
• Strong attention to detail and quality output.

Responsibilities

• Provide reception and switchboard services.
• Manage financial transactions and prepare reports.

Skills

Administrative Support

Reception Services

Data Entry

Financial Transactions

SAP or Similar Systems

Attention to Detail

Tools

SAP

Job description

Commercial Business Assistant

Grade 3/4

Location: Thornleigh

Duration: Temp up to 12 months

Why Department of Customer Service

The Department of Customer Service (DCS) is a central agency of government, comprised of agencies and business units that deliver regulatory and other services to the people of NSW and across the NSW Government. We are committed to championing the interests and perspectives of NSW citizens to deliver better customer service outcomes.

Take a look at the DCS website at https://www.customerservice.nsw.gov.au/ to learn more about us.

About the team

TestSafe Australia is a commercial business unit of SafeWork NSW, within the Department of Customer Service. The Thornleigh site provides a wide range of chemical analyses in the work health and safety area that is of a world class standard.

We have a great opportunity for a Commercial Business Assistant to join us and be responsible for the delivery of a range of high-level administrative services to support the efficient and effective operation of the team.

You will provide a broad range of high-level administrative services and functions which will include:

• Providing reception services for those visiting the site
• Switchboard operation
• Word processing and data entry
• Completion of standard financial /purchasing / invoicing transactions
• Preparation of correspondence, templates, reports, agendas and minutes of meetings
• Compiling and sending reports.
• Photocopying, scanning and ordering materials

To be successful in this role, the successful applicant will:

• Have demonstrated previous experience in a similar role
• Have a can-do attitude, happy to help with all required general administrative tasks to assist the team
• Have a strong eye for detail with a focus on quality output
• Be experienced in the SAP or similar systems
• Have demonstrated previous experience with invoicing

Key challenges

• Prioritising tasks and requests for information, in a high volume working environment, ensuring timeframes are met.
• Keeping up to date with relevant legislation, policies and procedures in order to provide accurate information on a range of enquiries relevant to the functions of the team/business unit.

How to Apply!

Your application must include a covering letter and an up-to-date resume that details your knowledge, skills and experience in relation to the above role, demonstrating your capability against the focus capabilities of the role.

Please submit your CV (5 page maximum) with a maximum two page cover letter outlining how your experience meets the focus capabilities of the role.

Salary Grade 3/4, with the base salary for this role starting at 82,193 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Flavia Raineri Gentile via [e-mail].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 23rd May 2025 [9:59]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [e-mail] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process