Administration Officer

Hatch; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

A financial services company in Melbourne is seeking a Junior Administration Officer to handle maintenance administrative duties. Responsibilities include processing purchase orders and managing customer communications. The role offers a supportive environment with opportunities for career growth and work-life balance.

Benefits

Extra leave days

Paid parental leave

Vehicle salary packaging

Milestone awards

Flexible work arrangements

Learning budget

Health and wellbeing support

Qualifications

• Strong communication skills required.
• Proficiency in software packages preferred.

Responsibilities

• Inspect and authorize payment of service orders.
• Provide excellent customer service.
• Manage a portfolio of administrative tasks.

Skills

Communication

Organisational Skills

Problem-Solving

Job description

Administration Officer Role at SG Fleet AU - Melbourne, VIC

Role Seniority: Junior

About SG Fleet AU

We are a financial services company specialising in fleet management, vehicle leasing, and salary packaging, with a presence across Australia, the UK, and NZ. Our portfolio under management is $2.5 billion, with over 1200 employees. Learn more about us.

Perks and Benefits

• Up to four extra days of leave annually (Wellness days)
• 20 weeks paid parental leave
• Vehicle salary packaging benefits
• Milestone awards and bonuses
• Referral bonuses
• Discounted mobility products and services
• Flexible work arrangements
• Career progression opportunities (25% internal promotion rate)
• Learning budget, LinkedIn Learning access, and education support
• Two volunteer days per year
• Health and wellbeing support, including subsidies and Employee Assistance Program

Role Overview

This position handles maintenance administrative duties supporting SG Fleet’s supplier and customer needs. Responsibilities include creating and processing purchase orders, distributing customer notifications, and managing inbound stakeholder tasks.

Key Responsibilities

1. Inspect and authorize payment of service orders, ensuring customer requirements are met, and suggest process improvements.
2. Provide excellent customer service, managing issues effectively to resolution.
3. Support Maintenance Team tasks such as mid-lease changes, servicing schedules, and approvals.
4. Reconcile purchase orders with Finance to ensure accuracy and control costs.
5. Manage a portfolio of administrative tasks involving suppliers and customers.

Skills and Experience

• Strong communication skills (written and verbal)
• Proficiency in software packages with confidence to learn new systems
• Excellent organisational and prioritisation skills
• Problem-solving skills with a focus on resolution
• Commitment to high-quality work and innovation

Next Steps

We welcome applications from candidates ready for their next challenge in a diverse and supportive environment that promotes work-life balance and career growth. Please submit your resume early, as interviews may occur before the closing date. Successful applicants will undergo pre-employment screening.

Additional Notes

No matter your current knowledge level, you'll be supported to learn new skills at SG Fleet AU. We encourage applications even if you don't meet all outlined criteria.

Why Partner with Hatch?

Hatch helps you discover a career that fits you. When you apply, you can showcase more than just your resume.

Important

This role is with SG Fleet AU, not Hatch.