Warehouse Branch Manager, Townsville & Cairns

Metcash; Cairns Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Join a leading wholesale distribution company as a Warehouse Branch Manager, overseeing operations in Cairns and Townsville. Drive performance in safety, service, and cost control while fostering team development and operational excellence. Enjoy a supportive work environment with numerous benefits, including additional leave and well-being days.

Benefits

5th week of annual leave

2 well-being days

1 volunteer day

12 weeks of paid parental leave

Discounts through team member app

Qualifications

• 5+ years of leadership experience in warehouse or logistics operations.
• Proven track record in managing end-to-end operational functions across multiple sites.

Responsibilities

• Oversee operations across Cairns and Townsville regional warehouse sites.
• Manage budgets and monitor financial performance to ensure targets are met.
• Develop and implement operational policies for consistency and efficiency.

Skills

Leadership

Operational Management

Safety Compliance

Team Development

Job description

Joining the Metcash Family

At Metcash, you’re part of something bigger. You get all the perks of a small business heart, without missing out on the big business support.

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses, and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.

About The Opportunity

Fantastic opportunity to join ALM as a Warehouse Branch Manager, overseeing operations across our Cairns and Townsville regional warehouse sites.

This leadership role is responsible for driving performance across key areas including safety, service, people management, cost control, and the delivery of operational targets within our liquor distribution network.

A key focus will be on building team capability—providing development opportunities and fostering consistency in execution across both locations to ensure a high-performing, engaged workforce. The role can be based in either Cairns or Townsville.

In this Role

• Develop and implement operational policies, procedures, and guidelines to ensure consistency, efficiency, and quality across both sites
• Lead, inspire, and develop branch teams in Cairns and Townsville to achieve individual, team, and business objectives
• Manage budgets and monitor financial performance to ensure targets are met and cost efficiencies are achieved
• Foster strong, collaborative relationships with key clients and internal stakeholders to support business growth and service excellence
• Champion a safety-first culture and ensure full compliance with all health and safety regulations across both locations
• Maintain regular on-site presence at both branches to provide hands-on leadership, oversight, and support

You’re Likely a Match If

• 5+ years of leadership experience in warehouse or logistics operations
• Proven track record in managing end-to-end operational functions across multiple sites
• Strong understanding of industrial relations, including Enterprise Agreements and union engagement
• Solid knowledge of Workplace Health & Safety regulations and food-grade compliance standards
• Demonstrates a proactive mindset with a strong drive to challenge the status quo and improve processes
• Takes ownership and accountability, consistently delivering logical, methodical, and solution-oriented outcomes

Life in ALM at Metcash

Experience a supportive and flexible work environment. We are a FlexReady accredited workplace!

Enjoy a 5th week of annual leave every year after your first year.

Benefit from 2 well-being days and 1 volunteer day annually.

An abundance of learning, development, and career growth opportunities.

12 weeks of gender-neutral paid parental leave for primary carers.

Proudly awarded “Bronze Employer for LGBTQ Inclusion”.

Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity.

Gender pay gap of under 5% as published by WGEA 2022-2023.

Gold accreditation by Mental Health Australia.

Incredible value discounts and perks through our team member app, “Our Local”.

About Us

Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.

We believe that it is vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor, and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please inform us when you apply. Your personal information will be handled with confidentiality and in accordance with privacy laws.

Join us and be part of something bigger!