Service Contracts Specialist

Sandvik; Adelaide; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

Join a leading global supplier in mining and construction as a Service Contracts Specialist. In this role, you'll manage service contracts, ensuring compliance and performance while leading improvement initiatives. The position offers flexible work arrangements and a variety of employee benefits, including a generous superannuation contribution and performance bonuses. If you're results-driven with a background in planning and logistics, this is an exciting opportunity to advance your career with a supportive employer.

Benefits

Flexible Work Arrangements

Employee Benefits Program

Superannuation Contribution

Company Performance Bonus

Length of Service Recognition

Paid Parental Leave

Training and Development Opportunities

Qualifications

• Experience in mobile mining and construction equipment maintenance.
• Strong commercial drafting and project management skills.

Responsibilities

• Manage full lifecycle of service contracts, ensuring compliance and performance.
• Lead continuous improvement initiatives in contract management.

Skills

Planning

Scheduling

Logistics

Commercial Acumen

Conflict Resolution

Innovation

Education

Trade Qualification

Tools

Microsoft Office Suite

Excel

Outlook

Teams

PowerPoint

Power BI

Job description

Sandvik Mining and Rock Solutions

Service Contracts Specialist – Pooraka, SA | Orange, NSW

Our Company and Culture

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 150 countries.

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

The role

As a key representative of Sandvik, the Service Contract Manager is responsible for the effective implementation and commercial management of service contracts within your region. You will work closely with site-based service teams and customers to ensure contracts are delivered in line with agreed terms, including performance targets, value delivery, reporting, and continuous improvement initiatives.

You will lead the planning and execution of new contract start-ups, working with Central Planning, Asset, and Improvement teams to ensure smooth ramp-up and alignment with delivery timelines.

Throughout the contract lifecycle, you’ll monitor compliance, manage risks, and escalate issues when necessary. You will oversee key milestones and ensure commercial performance aligns with contract scope, terms, and profitability goals.

Areas of responsibility

• Manage the full lifecycle of service contracts, including execution, monitoring, compliance, and renewal.
• Oversee operational support functions to ensure service delivery aligns with contract terms, systems, and processes.
• Lead continuous improvement initiatives in contract management systems and workflows.
• Collaborate with legal and commercial teams to resolve contractual issues and ensure compliance with policies and regulations.
• Support tender and proposal development across APAC, including customer engagement and negotiations in under-resourced regions.
• Participate in service contract planning, backlog/WIP reviews, and operational/customer meetings to track performance and drive improvements.
• Provide guidance and planning support across ANZ-PNG, including parts supply, CMMS systems, and maintenance execution best practices.

Your profile

A results-driven professional with a strong foundation in planning, scheduling, and logistics gained through hands-on experience in the mobile mining and construction equipment maintenance sector. Holds a trade qualification, with a preference for Sandvik equipment, and brings a solid understanding of CMMS workflow management and logistics processes.

Demonstrated experience in commercial drafting with strong commercial acumen, complemented by exposure to the fundamentals of project execution and management. Recognised for achieving results, developing data-driven solutions, resolving conflicts effectively, and driving innovation across operations.

Technically proficient in the Microsoft Office Suite, with essential skills in Excel, Outlook, and Teams, and working knowledge of PowerPoint and Power BI for reporting purposes. Flexible and open to travel for work to support operational or project needs across regions.

Agencies need not apply.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical assessment.

What we offer

Join us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Don't miss out on the opportunity to be a part of our dynamic and rewarding team. Apply now to start your exciting career with us!

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Zelda Fowkes

For further information please contact Zelda.fowkes@sandvik.c