The Pick Packer accurately picks, packs and prepares ENGINE Swim's online customer orders for dispatch. The role combines practical warehouse work with basic computer administration, ensuring orders are correctly prepared, securely packed and presented with care.
Key responsibilities
- Read online orders and select the correct products, styles, sizes, colours and quantities
- Check picked items against each order and report missing, incorrect or visibly damaged stock
- Pack products neatly and securely using the appropriate packaging, with a final check before sealing
- Use order and shipping systems to process orders, enter information and update dispatch records accurately
- Print and apply the correct shipping labels, check they match the order and prepare parcels for collection
- Raise unclear order details, system issues or likely delays promptly, and handle customer information carefully
- Keep products in their correct locations, replenish packing supplies and maintain tidy work areas
- Assist with stock replenishment and stock counts as directed, and report stock discrepancies
- Follow site safety procedures, use equipment as trained and authorised, and communicate workload priorities with the supervisor
About you
- Previous experience picking and packing orders in a warehouse, retail or ecommerce environment
- An understanding of retail products, stock accuracy and customer order expectations
- Strong attention to detail, particularly with similar products in different sizes and colours
- Practical packing skills and care with product condition, presentation and packaging
- Good basic computer skills, accurate data entry and confidence learning order and shipping systems
- The ability to work at a steady, efficient pace while maintaining accuracy and following instructions
- Reliability, punctuality, clear communication and the ability to work independently and as part of a team
- Morning availability and flexibility within agreed working arrangements as order volumes change
- Desirable: Online retail order fulfilment and familiarity with shipping, order management or inventory systems
- Desirable: Handling swimwear, apparel or other products with multiple size and colour options
About us
ENGINE Swim is based at our Mordialloc factory. You'll work with swimwear and swimming accessories in a practical role where your contribution matters every day. From selecting the correct size to packing an order with care, you'll help deliver the experience our customers expect from ENGINE.