Dynamics 365 Manual Senior Test Analyst

Blackroc; Brisbane; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Blackroc is recruiting a Dynamics 365 Manual Senior Test Analyst in Brisbane CBD for a hybrid role (3 days WFH). The program covers D365 CRM, Power Platform, and data integration, with the tester owning quality across SIT/UAT and go-live readiness.

You will design test scenarios, validate end-to-end processes, and guide stakeholders through UAT. You will execute cross-browser testing, manage defects in Azure DevOps, and collaborate with consultants, developers and BAs to ensure a smooth

Qualifications

• 8+ years of testing experience in D365/Power Platform environments.

Responsibilities

• Prepare, maintain and execute manual test cases and scenarios for SIT and UAT

Skills

Dynamics 365 CRM

Power Platform

QA / Testing

Azure DevOps

Test case design

Communication

Analytical thinking

Education

Bachelor's degree

Tools

BrowserStack

Sauce Labs

Fiddler

Job description

Duration: ASAP start until 31 August 2027, with possible extension
Location: Brisbane CBD
Work Arrangements: Hybrid – 3 days WFH

BLACKROC is partnering with a Queensland Government department to recruit a Dynamics 365 Manual Senior Test Analyst.

Role Purpose

Join a major Microsoft Dynamics 365 and Power Platform program now in its delivery phase. The program is building a customer portal, CRM, modern data platform and integration layer. You’ll own the quality of the D365 implementation. You’ll turn business requirements into clear test scenarios, run System Integration Testing, and guide business stakeholders through User Acceptance Testing to a confident go-live.

Key Responsibilities

• Prepare, maintain and execute manual test cases and scenarios for SIT and UAT
• Validate end-to-end business processes across D365 CRM modules and Power Pages sites, including data flow and integration with external systems
• Perform cross-browser and cross-device testing (Chrome, Edge, Safari, Firefox, iOS, Android)
• Log, track, triage and retest defects in Azure DevOps
• Support and guide business stakeholders and product owners through UAT
• Validate customisations, workflows and configurations with functional consultants, developers and BAs
• Participate in SIT/UAT entry and exit criteria reviews and provide quality sign-off
• Prepare test data and confirm environment readiness
• Run regression and smoke testing after deployments and hotfixes
• Provide daily status updates and join defect triage with internal and vendor teams

Required Skills & Experience

• 8+ years’ experience with strong expertise in Dynamics 365 CRM and the broader Power Platform, gained in large IT environments or complex business change programs
• Hands-on testing of Power Apps, Power Automate flows and Power Pages portals
• Experience with Customer Service, Customer Insights – Journeys and Project Operations
• Strong command of testing principles, the defect lifecycle and QA best practice
• Proficiency in Azure DevOps for test case management and defect tracking
• Experience with browser and simulation tools such as BrowserStack, Sauce Labs or Fiddler
• Strong analytical skills to interpret requirements, identify gaps and break complex information into testable detail
• Excellent communication and stakeholder skills, with the ability to work independently under tight timelines
• Bachelor’s degree in IT, Business or a related field

Preferred Skills & Qualifications

• Dynamics 365 certifications
• Previous experience in a Senior Test Analyst role evaluating D365 functionality
• Strong test reporting, progress metrics and stakeholder visibility of outcomes
• Public sector delivery experience

At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion. We welcome applications from individuals of diverse backgrounds, including those with lived experiences. If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.