Dynamics 365 Field Service Consultant

Avanade Inc.; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

Avanade is seeking a D365 Field Services Support Engineer to join our Melbourne-based Managed Services team. You will provide technical support across Dynamics 365 Field Service, Dataverse, and related platforms, collaborating with clients to resolve issues and implement fixes in live environments.

The role focuses on work order management, scheduling, mobility, and integrations, requiring strong stakeholder communication and problem-solving in a hybrid client-facing setting.

Qualifications

• 5+ years’ experience supporting Microsoft Dynamics 365, Dynamics 365 Field Service, Power Platform, or related live client environments.
• Experience with work order management, asset tracking, resource scheduling, Field Service mobile, SIT, UAT, and go-live activities.

Responsibilities

• Provide technical support across Dynamics 365 Field Service, Dataverse, and related tools.
• Resolve application issues and support configuration requests with stakeholders.
• Deliver low-to-medium complexity fixes and improvements in active client environments.

Skills

D365 Field Service

Power Platform

Dataverse

Tools

Power Automate

Universal Resource Scheduling

Job description

Avanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.

We are seeking a D365 Field Services Support Engineer who can provide technical support across Microsoft Dynamics 365 Field Service, Dataverse, model-driven apps, work order management, resource scheduling, mobility, and integrations. You will work with business and technology stakeholders to resolve application issues, support configuration requests, investigate platform issues, and deliver low-to-medium complexity fixes and improvements across active client environments.

You must be an Australian citizen to ap...

Job description

Summary

Avanade is growing, and we seek motivated and engaged technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.

We are seeking a D365 Field Services Support Engineer who can provide technical support across Microsoft Dynamics 365 Field Service, Dataverse, model-driven apps, work order management, resource scheduling, mobility, and integrations. You will work with business and technology stakeholders to resolve application issues, support configuration requests, investigate platform issues, and deliver low-to-medium complexity fixes and improvements across active client environments.

You must be an Australian citizen to ap...

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Qualifications

Preferred Education and Experience

• 5+ years’ experience supporting Microsoft Dynamics 365, Dynamics 365 Field Service, Power Platform, business applications, live client environments, application support, or solution delivery roles.
• Experience supporting work order management, customer assets, agreements, resource scheduling, schedule boards, Field Service mobile, SIT, end-user coordination, UAT, go-live activities, ticket resolution, and managed services programs.
• Familiarity with Dynamics 365 Field Service, Dataverse, model-driven apps, Universal Resource Scheduling, Power Automate, Power Platform ad...

Qualifications

Preferred Education and Experience

• 5+ years’ experience supporting Microsoft Dynamics 365, Dynamics 365 Field Service, Power Platform, business applications, live client environments, application support, or solution delivery roles.

• Experience supporting work order management, customer assets, agreements, resource scheduling, schedule boards, Field Service mobile, SIT, end-user coordination, UAT, go-live activities, ticket resolution, and managed services programs.

• Familiarity with Dynamics 365 Field Service, Dataverse, model-driven apps, Universal Resource Scheduling, Power Automate, Power Platform ad...

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Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.

Please read Avanade's Hiring and Privacy Statement...

Additional Information

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Avanade is committed to providing veteran employment opportunities to our service men and women.

Please read Avanade's Hiring and Privacy Statement...

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About Avanade

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise.

You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

Create a future for our people that focuses on

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