Dynamic Venue Team Lead — Lead, Coach & Elevate Guest Experiences

M Hospitality Llc; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Excellent salary package

Both day and night shifts available

38-hour work week

Epic staff discounts

Clear pathways for growth

Energetic, fun, supportive teamculture

A night-out event atmosphere

Job summary

Mr. Miyagi Melbourne is seeking an Assistant Venue Manager in a fast-paced, high-energy setting on Chapel Street.

You will lead shifts, coach the team, and partner with the Venue Manager and Group General Manager to deliver exceptional guest experiences. This role offers an excellent salary package, day and night shifts, a 38-hour week, staff discounts, clear growth pathways, and a culture that’s energetic, supportive, and ambitious.

Qualifications

• Experience leading a hospitality team in a fast-paced venue.
• Proven ability to coach and mentor staff.
• Strong communication and professionalism with no ego.

Responsibilities

• Run the floor with confidence and charisma.
• Lead shifts when Venue Manager is off-site or on leave.
• Deliver exceptional guest experiences.
• Develop, coach and mentor the team.
• Foster culture, fun and high standards.
• Maintain immaculate service detail.
• Drive operating excellence across venue, events and snack bar.
• Assist with training, onboarding and rostering.
• Collaborate with senior leadership to keep the brand top in Melbourne.

Skills

Leadership

Guest experience

Team coaching

Operational excellence

Communication

Attention to detail

Job description

Mr. Miyagi Melbourne is seeking an Assistant Venue Manager in a fast-paced, high-energy setting on Chapel Street.

You will lead shifts, coach the team, and partner with the Venue Manager and Group General Manager to deliver exceptional guest experiences. This role offers an excellent salary package, day and night shifts, a 38-hour week, staff discounts, clear growth pathways, and a culture that’s energetic, supportive, and ambitious.