Duty Manager: Lead Shifts & Customer Service

ALDI Stores; Australia; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Parental leave

Superannuation on parental leave

Compassionate leave

Disaster & emergency leave

Wellbeing program

Employee assistance

Free physiotherapy

Job summary

ALDI Stores in Australia is seeking a Duty Manager to lead store operations during your shift. You will supervise team members, handle customer inquiries, and work with the store management team to ensure smooth running and exceptional service.

You will open and close the store, train new staff, and maintain stock while keeping safety a priority. Weekend availability and a proactive, collaborative approach are valued.

Qualifications

• Experience supervising store shifts and leading teams.
• Excellent customer service and communication skills.
• Ability to train and onboard new staff.
• Proactive in safety and incident prevention.
• Able to manage tasks with strong organisation.

Responsibilities

• Open/close the store and supervise shifts.
• Provide clear, constructive feedback to the team.
• Assist in training and onboarding team members.
• Serve customers at registers with a smile.
• Keep shelves stocked for easy product finding.
• Monitor incidents and hazards to keep everyone safe.

Skills

Leadership

Customer service

Team supervision

Communication

Training & onboarding

Job description

ALDI Stores in Australia is seeking a Duty Manager to lead store operations during your shift. You will supervise team members, handle customer inquiries, and work with the store management team to ensure smooth running and exceptional service.

You will open and close the store, train new staff, and maintain stock while keeping safety a priority. Weekend availability and a proactive, collaborative approach are valued.