Duty Manager

SSP Food Travel Experts; Brighton; On-site; AUD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted Meal while on shifts

Employee Discounts

Friends and Family Discount App

Award-winning training, apprentices

Development programs

Job summary

SSP Food Travel Experts in the UK & Ireland is seeking a Duty Manager to lead busy hospitality teams across our sites. You’ll own opening and closing duties, manage daily operations, and ensure great service during peak periods.

You will motivate staff, handle customer queries, and drive performance with a positive energy. Previous experience in fast-moving hospitality or retail is valued, and you must be 18 or over to perform certain tasks.

Qualifications

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the

Responsibilities

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Skills

Hospitality leadership

Team leadership

Customer service

Shift management

Job description

Rate of pay: £13.75 per hour

We have Full Time (30hrs) roles available

Hours of operation are 8:30am to 8:30pm.

working flexibly on weekdays, weekends, Bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the

Duty Managerrole, applicants will

need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.

Previous experience leading a team in busy Hospitality or Retail is required.

AS A DUTY MANAGER WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.