Dubbo Team Leader Adult Services

Westhaven Ltd; Dubbo; On-site; AUD 117,096,000 - 137,760,000; Full time

Benefits offered by this job

Competitive pay

12% Superannuation

Salary packaging

Meal & entertainment card

Leadership development

Employee discounts

NAB banking benefits

Job summary

Westhaven Ltd in Dubbo, NSW seeks a Permanent Full-Time Adult Services Team Leader to guide a dedicated support team, uphold person-centred care, and drive service excellence. You will coach staff, manage performance, and ensure compliant, high-quality delivery for vulnerable individuals.

Key requirements include leadership skills, experience with complex needs and mental health, and relevant certifications.

Qualifications

• Experience leading teams in disability or community services.
• Ability to support complex needs and mental health.
• Strong emotional intelligence and conflict resolution.
• Commitment to person-centred care and inclusion.

Responsibilities

• Lead & mentor a team of Support Workers with coaching and performance management.
• Oversee safe, high-quality, person-centred service delivery.
• Streamline admin processes, reporting, planning and record-keeping.
• Foster an inclusive culture where staff collaborate and innovate.

Skills

Leadership

Interpersonal skills

Domain expertise

Values-driven

Education

Certifications in Disability/Community Services/Individual Support

Job description

Empower, Lead, and Inspire: Join Westhaven as an Adult Services Team Leader!

Are you a dynamic, high-empathy leader driven by community impact? Westhaven is looking for a Permanent Full-Time Team Leader to cultivate a culture of accountability, excellence, and person-centred care.

How You’ll Make An Impact

• Lead & Mentor: Empower a dedicated team of Support Workers through hands-on coaching, guidance, and active performance management.
• Drive Excellence: Oversee safe, high-quality, and person-centred service delivery for vulnerable individuals in our community.
• Streamline Operations: Ensure seamless administrative processes, precise reporting, effective planning, and quality record-keeping.
• Build Culture: Foster an inclusive, cohesive environment where staff are inspired to innovate and collaborate every day.

What You Bring

• Leadership Excellence: Proven ability to motivate, dynamic decision-making skills, and strong performance-management capabilities.
• Advanced Interpersonal Skills: Exceptional emotional intelligence, problem-solving, negotiation, and conflict de-escalation skills.
• Domain Expertise: Experience supporting complex needs, behaviours of concern, and mental health is essential.
• Values-Driven Mindset: Passion for person-centred care, diversity, and community inclusion.
• Qualifications: Certifications in Disability, Community Services, or Individual Support are preferred.

Compliance Requirements

• Current NSW Driver’s Licence
• Current paid Working with Children Check (WWCC)
• Valid NDIS Worker Screening Check (NDISWC)
• Current First Aid and CPR Certifications
• Satisfactory pre-employment National Police Check

The Westhaven Advantage

We Believe In Taking Care Of The People Who Take Care Of Our Community. When You Join Westhaven, You Will Enjoy

• Competitive Pay: $46.70/hr + 12% Superannuation (SCHADS Award).
• Maximised Income: Access to tax-free salary packaging (up to $15,900) and a tax-free meal & entertainment card (up to $2,650).
• Career Growth: Extensive leadership development and ongoing training opportunities.
• Exclusive Perks: Employee discounts including access to Fitness Passport and Dubbo Motor Group offers.
• Exclusive Employee Banking Benefits with NAB

Location: Dubbo

Please Note: To be considered for this role under the SCHADS Award, applicants must hold valid, independent Australian working rights, as Westhaven does not offer visa sponsorship for this position.