Donor Relations Officer

The Australian National University; Canberra; On-site; AUD 87,570 - 95,530; Full time

Benefits offered by this job

17% superannuation

Opportunities for collaboration and involvement in events

Job summary

The Australian National University is seeking a Donor Relations Officer to serve as the primary contact for donor enquiries and support the University’s donor acknowledgment program.

This pivotal role involves collaboration with various stakeholders, including philanthropy staff, donors, and alumni. The successful candidate must possess strong interpersonal skills, attention to detail, and a collaborative mindset. The position is full-time and fixed-term until May 2027, with a salary package ranging from AUD $87,570 to $95,530.

Qualifications

• Strong interpersonal and administrative skills are essential.
• Candidates should possess excellent phone etiquette and call management abilities.
• Attention to detail and collaborative mindset are encouraged.

Responsibilities

• Serve as the first point of contact for donors and stakeholders.
• Collaborate with colleagues to celebrate and thank the university's supporters.
• Provide proactive support in managing donor relations and stewardship activities.

Skills

Interpersonal skills

Attention to detail

Phone etiquette

Call management

Collaborative mindset

Job description

Classification: ANU Officer 5 (Administration)

Salary package: $87,570 - $95,530 per annum plus 17% superannuation

Term: Full time, Fixed Term (until May 2027)

Position Description and Selection Criteria: http://jobs.anu.edu.au/cw/en/job/562328?lApplicationSubSourceID=

• Serve as the first point of contact for donors and stakeholders, strengthening relationships between ANU and its philanthropic community
• Collaborate with colleagues across ANU and ANU Advancement to celebrate, recognise and thank the university's supporters through communications and events

Position overview

The Donor Relations Officer provides the welcoming first point of contact for donor enquiries and plays a pivotal role in managing the University’s donor acknowledgement program. A key member of the specialised Donor Relations team, this role thrives on collaboration with a diverse group of internal and external stakeholders, including Philanthropy staff engaged in fundraising and stewardship activities, donors and benefactors, students, and alumni. The Donor Relations Officer provides proactive and responsive support, ensuring the delivery of donor relations and stewardship activities. This includes supporting impactful events and experiences, and crafting effective communications that strengthen and celebrate the relationships between the University and its supporters.

Candidates with strong interpersonal and administrative skills, phone etiquette and call management, attention to detail, and a collaborative mindset are encouraged to apply.

For further information please contact Merryn Lloyd, Manager, Donor Relations: [e-mail]

Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.