Donation Centre Ambassador - Fountain Gate

Savers; Melbourne; Híbrido; AUD 34.000 - 44.000; A tiempo parcial

Descripción de la vacante

Savers Melbourne Fountain Gate is seeking a part-time Donations Assistant. In this hands-on role you will greet donors, handle donations, and educate supporters about the impact of their gifts as part of our not-for-profit partners.

You will work with a close-knit team to keep daily production targets on track and uphold our reuse mission. If you enjoy fast-paced environments, value teamwork and community impact, and are flexible across days 9am–9pm, this is a great fit.

Formación

• Availability for part-time hours – Monday to Sunday 9am–9pm.
• Team player who enjoys helping others to meet team goals.
• Experience in fast-paced environments such as retail, production, warehousing or hospitality.
• Celebrate diversity and contribute your unique perspective.
• Impact-driven with a focus on customer experience.
• Eager to learn and improve.
• Commitment to doing the right thing and supporting donors.

Responsabilidades

• Greet donors and thank them for their donation.
• Handle donations with care and respect.
• Educate donors about the work of our not-for-profit partners.
• Share the Savers story and our reuse mission.
• Work with the team to meet daily production targets.
• Support a safety-focused work culture.

Conocimientos

Part-time availability

Team player

Customer service

Retail experience

Hospitality experience

Learning mindset

Descripción del empleo

About our Business

At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right — for our people and for our purpose.

About the Role

Reporting to the Manager on Duty or On-Site Donation Captain at our Fountain Gate store, you will be responsible for accepting donations (treasures!) on behalf of our not-for-profit partners. You will wow our donors with your gratitude, helping them understand how their donation makes a difference and educating them on the wonderful work of our not-for-profit partners. A typical day might include:

• Greeting donors, thanking them for their donation
• Handling all donations with care and respect
• Educating donors and customers on the work of our not-for-profit partners
• Proudly embracing our purpose to Champion Reuse
• Sharing the Savers story
• Working with your team to make sure you all meet daily production targets
• Supporting our safety culture

About You

To ensure you can hit the ground running, you will have a mix of the following:

• Availability for part-time hours – Monday to Sunday between 9am - 9pm
• A team player – you love working in a team, and enjoy helping others to meet team goals
• Experience working in a fast-paced environment – you might have worked in retail, production, warehousing or hospitality
• Celebrate uniqueness – we are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute
• Impact driven – you want to make an impact on your team and your community
• Customer focused – we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors
• Eager to learn – you are always looking to find a better way, adapt and improve
• Do the right thing – you are passionate about standing up for what’s right and doing what you say you will

With us, you won’t stand still - the work is hands-on and fast-moving but it’s always backed by genuine care for everyone that works here. Whether you’re searching for a career with growth, work that really matters or the flexibility to fit round your life, you’ll fit right in.

Join us and help shape what’s next.

Please note:
- further processes such as police checks may form part of the application process.
- due to the high volume of applications, only shortlisted applicants will be contacted.