Domestic Violence After Hours Practitioner

Family and Disability Services; Brisbane; Sur place; AUD 69 000 - 92 000; Plein temps

Avantages offerts par ce poste

Superannuation

NFP Packaging

Résumé du poste

UnitingCare, through its FaDS team, seeks a Domestic Violence After Hours Practitioner to support women and children in refuges, respond to crises, complete intakes, assess risk and help keep the refuge running smoothly. This is a 24-hour on-call service with a 4-hour onsite shift (4-8pm weeknights, 9am-1pm weekends) plus on-call duties, requiring calm decision-making and trauma-informed practice.

Evening, weekend and public holiday shifts are required.

Qualifications

• Experience in domestic violence crisis response and refuge settings.
• Proficiency in trauma-informed risk assessment and safety planning.
• Ability to manage after-hours calls and coordinate with authorities.

Responsabilités

• Assess safety during domestic violence crises.
• Complete refuge intakes and risk assessments.
• Develop safety plans with residents.
• Offer emotional and practical support to residents.
• Manage after-hours calls and liaise with police and Child Safety.
• Document case notes and respond to emergencies.
• Work independently while coordinating with on-call leadership.

Connaissances

DV crisis response

Trauma-informed practice

Risk assessment

On-call availability

Formation

Relevant tertiary qualification in Human Services

Description du poste

Domestic Violence After Hours Practitioner | Domestic Violence Refuge |Chermside Employment Term: Casual Location: Chermside Remuneration: $58.38 per hour + Super + NFP Packaging

Make a meaningful difference with UnitingCare At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As a Domestic Violence After Hours Practitioner you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together! Your part in our UnitingCare team

We are looking for someone who is passionate about making a positive impact, especially for women and children in our Domestic and Family Violence Refuges. In this role, you will provide after-hours support to help keep everyone safe and well, respond to crises, conduct intakes, assess risk, and help keep the refuge running smoothly.

Key responsibilities

Assessing immediate safety during domestic violence crises. Completing refuge intakes and risk assessments. Developing safety plans with residents. Offering emotional and practical support. Managing after-hours calls and liaising with agencies like Queensland Police and Child Safety. Documenting case notes and responding to emergencies. Working independently while communicating with on-call leadership.

This is a 24 hour on call service, with a physical onsite 4-hour shift (4-8pm weeknights, 9am-1pm weekends) in addition to the on-call component. We need someone who stays calm under pressure, makes confident decisions, and cares deeply about helping others with a trauma-informed approach. You must be available for evening, weekend, and public holiday shifts.

GENDER REQUIREMENT Due to the nature of service delivery, female representation is required. This is a genuine occupational requirement under Section 31 of the Anti-Discrimination Act 1997 (Qld).

For further information, contact Debbie Bruford on 0413 122 361.

What makes a difference for us?

Understanding of Domestic and Family Violence, including coercive control. Confidence in making independent decisions in crisis situations. Skills in risk assessment, safety planning, and crisis intervention. Strong written communication and documentation abilities. Capacity to build respectful relationships with women and children while maintaining boundaries. Organisational skills to prioritise competing demands. Proficiency in electronic client management systems and Microsoft Office. Commitment to continuous learning and collaboration within a team.

A relevant tertiary qualification (or progress towards one) in Human Services, Social Work, Psychology, Behavioural Science, or a related discipline, or equivalent experience. A current Queensland Driver Licence. A current Blue Card (Working with Children Check) or the ability to obtain one. Reliable internet access for on-call work. Availability to work evenings and weekends, as well as participate in an on-call roster.

What makes a difference for you?

Flexible work arrangements to support work-life balance NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunitiesto challenge yourself, grow and make a meaningful difference A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family.

The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare. UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital. When you join the UnitingCare family, you are part of something bigger.

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example.

So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.

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