Domain Consultant-SME

Test Triangle Ltd; Horsham; On-site; AUD 171,000 - 247,000; Full time

Job summary

Zohorecruit is seeking an experienced Insurance Domain Consultant to serve as a domain SME across Claims, Policy Administration, Underwriting, and Billing on major insurance platforms. You will collaborate with RSA stakeholders to translate requirements into functional designs and backlogs, and guide solution delivery from design through UAT.

Strong consulting skills and end-to-end insurance knowledge are essential.

Qualifications

• Extensive experience in general insurance and related processes.
• Strong knowledge of Claims, Policy Administration, Underwriting, Billing.
• Experience with core insurance platforms and surrounding ecosystems.
• Ability to perform business analysis, functional design, and process mapping.
• Understanding of end-to-end insurance value chain.
• Proficiency with .NET and Java-based platforms; agile delivery experience.

Responsibilities

• Act as a domain SME for Insurance business areas such as Claims, Policy Administration, Underwriting, Billing, or related platforms.
• Engage with RSA stakeholders to understand requirements, pain points, and transformation goals.
• Translate business requirements into functional specifications, solution inputs, and backlog items.
• Support solution definition, process design, and impact analysis for change initiatives.
• Provide domain guidance during design, development, testing, and UAT phases.
• Review functional designs, user stories, and test scenarios to ensure business alignment.
• Support production issues with business impact analysis and prioritization.
• Collaborate with Architects, Delivery Managers, and Engineering teams to ensure solutions meet business intent.
• Participate in governance forums, workshops, and client discussions as a trusted advisor.

Skills

Domain SME

Claims

Policy Administration

Underwriting

Billing

Business analysis

Functional design

Process mapping

End-to-end insurance value chain

Core insurance platforms

General Insurance domain

.NET

Java

Digital platforms

Tools

.NET

Java

Digital platforms

Job description

Horsham, United Kingdom | Posted on 05/18/2026

Key Responsibilities

• Actas adomainSMEfor Insurance business areas suchasClaims, Policy Administration, Underwriting, Billing, orrelated platforms.
  
• Engagewith RSA business stakeholders to understand requirements, pain points,and transformation goals.
  
• Translatebusiness requirements intofunctional specifications, solutioninputs, and backlog items.
  
• Supportsolution definition, process design, and impact analysis for changeinitiatives.
  
• Providedomainguidanceduringdesign, development, testing, and UATphases.
  
• Reviewfunctional designs, user stories, and test scenarios to ensure businessalignment.
  
• Supportproduction issues withbusiness impact analysis and prioritization.
  
• Collaboratewith Architects, Delivery Managers, and Engineering teams to ensuresolutions meet business intent.
  
• Participatein governance forums, workshops, and client discussions as a trustedadvisor.
  

Domain& Functional Skills (Mandatory)

• Strongexperience inGeneral Insurancedomain(preferablyP&C)
  
• Hands‑onknowledge ofClaims / Policy / Billing / Underwritingprocesses
  
• Experienceworking oncore insurance platformsand surroundingecosystems
  
• Abilityto performbusiness analysis, functional design, and processmapping
  
• Strongunderstanding ofend‑to‑end insurance value chain
  

Technical & Delivery Exposure

• Experienceworking closely with.NET / Java / Digital platforms(nocoding required)
  
• UnderstandingofAgile / Scrum / SAFe delivery models
  
• ExposuretoUAT planning, execution, and business sign‑off
  
• Abilityto work with distributedonshore–offshore delivery teams
  

Experience & Qualifications

• 12+yearsoverall experience with5+ years inInsurancedomainconsulting
  
• Experienceworking inlarge enterprise / regulated environments
  
• Strongcommunication and stakeholder‑management skills
  
• Strongconsulting and advisory mindset
  
• Abilityto influence business and technology stakeholders
  
• Excellentanalytical and problem‑solving skills