Distribution Centre (DC) Manager

RGIT Australia; City of Melbourne; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

ELK Incentive Plan (20% of annual net)

Employee discounts up to 60%

Family/ Friends discounts 50% after 6m

Wellbeing and balanced work culture

Sustainability focus

Job summary

ELK is seeking a Distribution Centre Manager to lead end-to-end performance of its Reservoir, Melbourne DC. You will oversee safe, accurate and efficient movement of inventory across eCommerce, Wholesale and Retail, bringing together people, process, systems and data to deliver exceptional service and strong commercial outcomes.

Your responsibilities include leading day-to-day operations, driving DIFOT and productivity, developing a high-performing DC team and maintaining inventory integrity

Qualifications

• At least five years’ experience leading a Distribution Centre or similar operation.
• Proven ability to lead and develop operational teams.
• Strong knowledge of inventory management, distribution and fulfilment.
• Experience driving change and embedding improved ways of working.
• Budget management experience.
• Strong data and systems capability with Excel and WMS.

Responsibilities

• Lead day-to-day operations across receiving, storage, replenishment, picking, packing and dispatch.
• Drive fulfilment accuracy, DIFOT, productivity, capacity and service across channels.
• Lead, coach and develop a high-performing DC team.
• Maintain inventory integrity through receipting, putaway, cycle counts and stocktakes.
• Optimise stock flow, warehouse layout, systems and resources to meet demand.
• Manage freight, suppliers and operating budgets.
• Champion safety, compliance and risk management.
• Use data and continuous improvement to enhance customer experience and sustainability.

Skills

Leadership

Operations management

Excel

Data & systems

Inventory management

Customer experience

Tools

WMS

Job description

• Lead the full Distribution Centre operation for our purpose-led, B Corp certified fashion business
• Drive performance across Wholesale, Retail and eCommerce distribution
• Build and develop a collaborative, capable and high-performing DC team
• Shape operational improvement, inventory accuracy, safety and exceptional customer experience
• Full-time, Monday to Friday, on site in Reservoir, Melbourne

About The Role

We’re looking for an experienced, people-focused Distribution Centre Manager to lead the end-to-end performance of our Distribution Centre. You’ll oversee the safe, accurate and efficient movement of inventory across eCommerce, Wholesale and Retail, bringing together people, process, systems and data to deliver exceptional service and strong commercial outcomes.

Your responsibilities will include:

• Leading day-to-day operations across receiving, storage, replenishment, picking, packing and dispatch
• Driving fulfilment accuracy, DIFOT, productivity, capacity and service performance across all channels
• Leading, coaching and developing an engaged, accountable and high-performing DC team
• Maintaining inventory integrity through strong receipting, putaway, cycle count and stocktake controls
• Optimising stock flow, warehouse layout, systems, labour and resources to meet seasonal demand
• Managing freight, suppliers, operating costs and relevant budgets
• Championing workplace safety, compliance, housekeeping and proactive risk management
• Using operational data, innovative, solution based thinking and continuous improvement methods to improve customer experience, cost and sustainability outcomes

This is a full-time, Monday to Friday, on-site leadership role based in our Reservoir Distribution Centre.

What We’ll Love About You

You are a commercially minded and hands-on operational leader who creates clarity, builds team capability and enjoys making complex, fast-moving operations work better.

• At least five years’ experience leading a Distribution Centre, warehouse or fulfilment operation in a retail, wholesale, eCommerce or multi-channel environment (eCommerce highly regarded)
• Demonstrated success leading, developing and engaging operational teams
• Strong knowledge of inventory management, distribution, fulfilment and freight operations
• Experience driving change, implementing systems and embedding improved ways of working
• Confidence managing budgets, suppliers and external service providers
• Strong data and systems capability, including Excel, WMS, inventory and fulfilment platforms
• A solutions-focused approach with strong planning, prioritisation and stakeholder management skills
• A genuine commitment to customer experience, safety, teamwork and continuous improvement

In Return, We Offer

• Salary and benefits aligned to your experience
• Supportive, collaborative and people-first culture
• Opportunity to participate in the ELK Incentive Plan, which shares 20% of annual net profit across the permanent team
• Up to 60% employee discount on ELK products and a 50% discount for nominated family and friends after six months
• Genuine commitment to work-life balance, connection and wellbeing
• Opportunity to lead a business-critical function and contribute to a certified B Corp and 1% for the Planet business committed to sustainability

Company Overview

A pioneer of Australian design, ELK was established in 2004 in Melbourne, Australia. The ELK aesthetic holds a unique place within the international fashion landscape. With a highly considered approach by brand founders Marnie and Adam, ELK collections resonate with their global audience through sustainable and ethical practices, design refinement, trend curation and an intellect that is innately their own. Their sculptural accessories, hand-made leather and ready-to-wear collections define their artful vision while their devotion to ethical and sustainable practices has endured them as a leader in the practice of responsible innovation for the fashion industry. At ELK, we nurture an open, inclusive workplace, valuing authenticity, transparency and community and celebrate individual strengths. We strive to ensure our team reflects the diversity of our customers and the communities in which we work. We embrace the opportunity to welcome talent who are passionate not just about what we do but why we do it, irrespective of background, life stage, identity, and ability. Join us on our journey as a responsible business, making better products for a healthier planet.