Distribution Centre (DC) Manager

ELK; City of Darebin; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Employee incentive plan (20% of annual

Employee discount up to 60%

Family discount 50% after six months

Wellbeing and work-life balance

Job summary

ELK is seeking an experienced Distribution Centre Manager to lead the end-to-end performance of our Reservoir, Melbourne distribution centre. You will oversee safe, accurate movement of inventory across eCommerce, Wholesale and Retail, bringing together people, processes, systems and data to deliver exceptional service and strong commercial outcomes.

You will lead a high-performing DC team, optimise stock flow, layouts, and systems, and manage budgets, freight and operating costs while

Qualifications

• Five years’ experience leading a Distribution Centre, warehouse or fulfilment operation in retail, wholesale or multi-channel environments.
• Proven track record building and coaching high-performing operational teams.
• Strong knowledge of inventory management, distribution, fulfilment and freight operations.

Responsibilities

• Lead day-to-day operations across receiving, storage, replenishment, picking, packing and dispatch.
• Drive accuracy, DIFOT, productivity and service across all channels.

Skills

Leadership

Operations management

Inventory management

Data analysis

Excel

WMS

Budgeting

Tools

WMS

ERP systems

Excel

Job description

• Lead the full Distribution Centre operation for our purpose-led, B Corp certified fashion business
• Drive performance across Wholesale, Retail and eCommerce distribution
• Build and develop a collaborative, capable and high-performing DC team
• Shape operational improvement, inventory accuracy, safety and exceptional customer experience
• Full-time, Monday to Friday, on site in Reservoir, Melbourne

About The Role

We're looking for an experienced, people-focused Distribution Centre Manager to lead the end-to-end performance of our Distribution Centre. You'll oversee the safe, accurate and efficient movement of inventory across eCommerce, Wholesale and Retail, bringing together people, process, systems and data to deliver exceptional service and strong commercial outcomes.

Your responsibilities will include:

• Leading day-to-day operations across receiving, storage, replenishment, picking, packing and dispatch
• Driving fulfilment accuracy, DIFOT, productivity, capacity and service performance across all channels
• Leading, coaching and developing an engaged, accountable and high-performing DC team
• Maintaining inventory integrity through strong receipting, putaway, cycle count and stocktake controls
• Optimising stock flow, warehouse layout, systems, labour and resources to meet seasonal demand
• Managing freight, suppliers, operating costs and relevant budgets
• Championing workplace safety, compliance, housekeeping and proactive risk management
• Using operational data, innovative, solution based thinking and continuous improvement methods to improve customer experience, cost and sustainability outcomes

This is a full-time, Monday to Friday, on-site leadership role based in our Reservoir Distribution Centre.

What We'll Love About You

You are a commercially minded and hands-on operational leader who creates clarity, builds team capability and enjoys making complex, fast-moving operations work better.

• At least five years' experience leading a Distribution Centre, warehouse or fulfilment operation in a retail, wholesale, eCommerce or multi-channel environment (eCommerce highly regarded)
• Demonstrated success leading, developing and engaging operational teams
• Strong knowledge of inventory management, distribution, fulfilment and freight operations
• Experience driving change, implementing systems and embedding improved ways of working
• Confidence managing budgets, suppliers and external service providers
• Strong data and systems capability, including Excel, WMS, inventory and fulfilment platforms
• A solutions-focused approach with strong planning, prioritisation and stakeholder management skills
• A genuine commitment to customer experience, safety, teamwork and continuous improvement

In Return, We Offer

• Salary and benefits aligned to your experience
• Supportive, collaborative and people-first culture
• Opportunity to participate in the ELK Incentive Plan, which shares 20% of annual net profit across the permanent team
• Up to 60% employee discount on ELK products and a 50% discount for nominated family and friends after six months
• Genuine commitment to work-life balance, connection and wellbeing
• Opportunity to lead a business-critical function and contribute to a certified B Corp and 1% for the Planet business committed to sustainability