Dispensary Technician—Pharmacy Support and Customer Care

RX Management

Sydney

On-site

AUD 55,000 - 75,000

Full time

4 days ago

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Job summary

RX Management is seeking a Pharmacy Assistant - Dispensary Technician to join our Priceline Pharmacy City Stores team in Sydney. The role focuses on accurate dispensing, customer service, and health product guidance within a busy dispensary environment.

The successful candidate will have dispensing experience, strong attention to detail, and excellent grooming standards. Basic computer skills and a collaborative attitude are essential for daily operations.

Qualifications

Prior experience in pharmacy dispensing is essential.

Responsibilities

Dispense prescriptions accurately in line with store processes and guidelines.
Maximize generic substitution and participate in relevant programs.
Manage PBS online messages, organize scripts, and reconcile PBS claims.
Maintain optimal stock levels for dispensary inventory and supplies.
Explain product features to customers and provide health information.
Provide CMIs for antibiotics and new medications.
Assist with product recommendations and customer service in Dispensary area.
Ensure 10-minute waiting time by accurate dispensing and assembly of prescriptions.
Escalate customer concerns to management when needed.