Disability Support Workers Wanted- Immediate Start

Carers Collective; Cleveland; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible work arrangements

Professional development opportunities

Employee discounts & wellbeing

Job summary

Carers Collective in Queensland, Cleveland is seeking a reliable Disability Support Worker to provide overnight concierge support for NDIS participants living independently within the same apartment complex.

You will coordinate and respond to individual needs, ensuring safe, timely and person-centred care across shifts, with opportunities for ongoing professional development and flexible work arrangements.

Qualifications

• Certificate III in Individual Support or equivalent in Aged Care, Disability or Community Services.
• Experience as a support worker or care assistant in aged care or disability sectors preferred.
• Mandatory First Aid with CPR certification and valid driver’s licence.
• Excellent communication, empathy and rapport-building with clients.
• Ability to work independently and as part of a team, flexible scheduling.
• Current Police Check.

Responsibilities

• Provide overnight support to multiple NDIS participants in the same apartment complex.
• Respond to participant requests and prioritise needs during shift.
• Assist with personal care, daily living activities and light household tasks.
• Support participants to maintain independence, dignity and wellbeing.
• Manage time effectively while balancing multiple participants' needs.
• Maintain accurate documentation and communicate with the support team.
• Respond to incidents, emergencies and changes in participant needs.

Skills

Communication skills

Manual Handling

First Aid CPR

Teamwork

Education

Certificate III in Individual Support

Job description

Disability Support Workers Wanted- Immediate Start

We are seeking a reliable, organised and compassionate Disability Support Worker to join our team in a Concierge Support role.

This position involves providing overnight support to multiple NDIS participants living independently within the same apartment complex. As a Concierge Support Worker, you will be responsible for coordinating and responding to the individual needs of multiple participants throughout your shift, ensuring they receive safe, timely and person-centred care.

Key Responsibilities

• Providing support to multiple participants within the same residential complex.
• Responding to participant requests and prioritising support needs throughout the shift.
• Assisting with personal care, daily living activities and household tasks as required.
• Supporting participants to maintain their independence, dignity and wellbeing.
• Managing time effectively while balancing the needs of multiple participants.
• Maintaining accurate documentation and communicating with the wider support team.
• Responding appropriately to incidents, emergencies and changes in participant needs.

What we’re looking for

• A Certificate III in Individual Support or equivalent qualification in Aged Care, Disability, or Community Services desirable
• Previous experience in a similar support worker or care assistant role, preferably within the aged care or disability sectors
• Manual Handling skills (and no underlying conditions to limit manual handling)
• Strong communication and interpersonal skills, with the ability to build rapport and empathise with clients
• A genuine passion for making a positive difference in the lives of others and a commitment to person-centred care
• The ability to work independently as well as collaboratively within a team environment
• A current First Aid including CPR certificate
• A current driver's licence and access to reliable transportation
• Current Police Report

What we offer

• Competitive hourly rates and flexible work arrangements to suit your lifestyle.
• Ongoing professional development opportunities and support.
• Employee discounts and wellbeing initiatives to promote a healthy work-life balance.
• A supportive and inclusive workplace culture that values your contribution.

About us

Carers Collective is Queensland’s trusted provider of in-home care and support services, specialising in traumatic injury care and delivering exceptional, person-centred support. We pride ourselves on fostering a supportive and inclusive culture, with a team made up of down-to-earth support workers, who bring warmth, respect, and reliability to everything they do.

Our mission is to meet the unique needs of every participant, working closely with families to provide tailored care that empowers individuals to live with dignity, independence, and confidence—all while creating a workplace that feels like family.