Disability Support Worker | SIL & Complex Support Experience

Parcare Support Service; Brisbane; On-site; AUD 62,000 - 63,000; Part time

Benefits offered by this job

Ongoing training

Mentoring and professional development

Opportunities across different support

Inclusive workplace culture

Job summary

Parcare Lifestyle is seeking compassionate Disability Support Workers to provide person centred support in SIL and community settings across Queensland. The role involves complex needs, mobility, personal care, and everyday living tasks within SIL environments.

Applicants should have relevant qualifications, current screenings, and a commitment to dignity, safety, and participant independence. The position is casual with locations in Cleveland, Salisbury and Alexandra Hills.

Qualifications

• NDIS Worker Screening clearance or willingness to obtain
• Blue Card (Working with Children Check) if required
• First Aid and CPR certification
• Ability to work across SIL and community settings

Responsibilities

• Provide person centred support with daily living activities
• Assist with personal care, mobility, and daily living tasks
• Support participants in SIL homes and community settings
• Follow care plans, risk assessments, and incident reporting
• Promote participant dignity, rights, privacy and independence

Skills

Disability support

Person centred care

Communication

Problem solving

Education

Certificate III or IV in Individual Support

Disability/Community Services background

Job description

Disability Support Worker | SIL & Complex Support Experience

Disability Support Worker | SIL & Complex Support Experience

Cleveland, Salisbury & Alexandra Hills, Queensland, Australia
Community Services & Development | Aged & Disability Support
Casual Position
$45.00 to $45.50 per hour + applicable penalties

Make a Meaningful Difference Every Day

Parcare Lifestyle is seeking compassionate, skilled, and dedicated Disability Support Workers to join our growing team.

We are looking for reliable and experienced support workers who are confident providing person centred support to participants with a range of disability and support needs.

This role may involve supporting participants with complex needs, including non verbal communication, behaviours of concern, personal care, hoisting, manual handling, and daily living support within Supported Independent Living (SIL) environments.

We welcome applicants with experience across different disability support settings who are passionate about promoting participant independence, dignity, safety, and quality of life.

Applicants must be willing and available to work across the following locations in Queensland, Australia:

About the Role

As a Disability Support Worker, you will work closely with participants, their support networks, and the broader Parcare team to provide safe, respectful, and individualised support.

Key responsibilities include:

• Providing person centred support with daily living activities, personal care, and individual goals
• Assisting participants with personal hygiene, showering, dressing, grooming, toileting, and other activities of daily living, as required
• Supporting participants with mobility, transfers, hoisting, and manual handling in accordance with individual support plans, prescribed procedures, and relevant training
• Providing support within Supported Independent Living (SIL) homes and other community based settings
• Assisting with community access, social participation, appointments, and recreational activities
• Supporting participants with complex needs, including non verbal communication and behaviours of concern, where applicable
• Implementing Positive Behaviour Support strategies in accordance with participant behaviour support plans
• Following individual care plans, risk assessments, medication management procedures, and relevant organisational policies
• Supporting emotional regulation and maintaining a safe, respectful, and structured environment
• Completing accurate progress notes, shift documentation, and incident reporting as required
• Promoting participant choice, independence, rights, privacy, dignity, and inclusion
• Maintaining professional boundaries and communicating effectively with participants, families, colleagues, and relevant stakeholders

About You

You are patient, reliable, compassionate, and committed to delivering high quality disability support. You understand the importance of consistency, professional boundaries, safeguarding, and person centred practice.

We would love to hear from applicants who have:

• Previous experience in disability support, particularly within SIL environments or community based disability services
• Experience supporting participants with personal care, mobility assistance, hoisting, and manual handling
• Experience supporting participants with complex needs, including non verbal communication and/or behaviours of concern
• Knowledge and experience implementing Positive Behaviour Support strategies
• Strong communication, interpersonal, and problem solving skills
• The ability to remain calm, professional, and responsive in challenging situations
• Experience using alternative communication methods, visual supports, communication devices, or Auslan, where applicable
• The ability to follow individual support plans, work instructions, and workplace procedures
• The ability to work independently and collaboratively within a multidisciplinary support environment
• Flexible availability and willingness to work across different service locations, including overnight shifts where required
• Current NDIS Worker Screening Clearance (commonly referred to as a Yellow Card in Queensland), or willingness and eligibility to obtain the relevant clearance. A valid clearance must be in place before commencing work in a role where screening is mandatory.
• Current Blue Card (Working with Children Check) or willingness and eligibility to obtain one, where required for child related disability support work
• Current First Aid and CPR Certificate or willingness to obtain
• Reliable and appropriately insured vehicle
• Completion of the NDIS Worker Orientation Module, Quality, Safety and You, or willingness to complete it before commencing relevant duties
• Demonstrated understanding of confidentiality, professional boundaries, participant safeguarding, and workplace health and safety requirements

Qualifications

The following qualifications are highly regarded:

• Certificate III or IV in Individual Support, Disability, Community Services, Mental Health, or a related field
• Relevant experience in disability support, mental health, community services, nursing, aged care, or allied health support
• Additional training or competency in manual handling, hoisting, personal care, medication assistance, and complex support needs

What We Offer

• Ongoing training, mentoring, and professional development
• Supportive leadership team and inclusive workplace culture
• Opportunities to gain experience across different disability support environments
• The chance to make a genuine difference in someone's life every day

Our Commitment to Inclusion

Parcare Lifestyle is committed to providing an inclusive and respectful workplace. We welcome applications from people of all backgrounds, experiences, and identities.

Employment decisions are based on skills, qualifications, experience, demonstrated competencies, and the inherent requirements of the role.

We are committed to providing safe, high quality, person centred supports that uphold the rights, dignity, independence, and wellbeing of people with disability.