Disability Support Worker- Croydon

Broadbean ATS; Melbourne; On-site; AUD 54,000 - 66,000; Full time

Job summary

Healthscope Independence Services is seeking a Residential Support Worker to provide high‑quality support in Supported Independent Living settings in VIC (Croydon & Ringwood East). The role involves helping clients with daily living, personal care and community activities according to individual plans.

A Certificate IV in Disability or equivalent is required, with at least 1 year of relevant experience. Salary is aligned with the SCHADS Level 2 award, with pay points determined by experience and

Qualifications

• Minimum of 1 year of experience in disability or healthcare services.
• Strong communication, written, interpersonal and organisational skills.
• Flexibility to work across a range of shift types.

Responsibilities

• Provide high‑quality care and assistance to clients in SIL services.
• Support daily living activities, personal care and community engagement.
• Ensure documentation including progress notes is current and relevant.
• Work within a team and adhere to policies and safety requirements.

Skills

Strong communication

Written communication

Interpersonal skills

Organisational skills

Flexibility

Education

Certificate IV in Disability, Community Services, or related qualification

Job description

Are you a passionate and experienced residential support worker who enjoys providing high-quality support to clients within a Supported Independent Living setting?

• Classification - Level 2 of the SCHADS award (pay point will be determined based on experience and qualifications)
• VIC work location - Croydon & Ringwood East

About the role:

At the Healthscope Independence Services (HIS), we are seeking passionate and experienced residential/support workers to provide high-quality support to our clients within Supported Independent Living (SIL) services.

As a Disability Support Worker, you will be responsible for providing high-quality care and assistance to our clients, helping them achieve their goals and live independently. You will work closely with our clients, supporting them with daily living activities, personal care, and community engagement.

About Us

For over 30 years, Healthscope Independence Services has been supporting people with disability to live more independently. Operating across multiple states, we provide both community-based and in-house support, guided by a person-centred approach. Our team is driven by compassion, respect, and a shared goal of helping clients achieve what matters most to them. We work with clients on their plans to reach their independence goals in our homes or in the community and build their confidence to make more choices in their daily life. Healthscope Independence Services is NDIS accredited and registered with TAC and WorkSafe Victoria, TIO and iCare. We meet all government and legislative requirements.

At Healthscope Independence Services (HIS), we offer:

• Supportive and inclusive workplace culture.
• Penalty rates, allowances, and entitlements in line with the SCHADS Award.
• Employee Assistance Program (EAP) for confidential wellbeing support.
• Everyday Star recognition programs for outstanding performance.
• Ongoing Learning and Development.
• Receive up to 5 hours paid to complete mandatory training in the comfort of your home.

Available Shifts:

• Emergency, short-notice, and overnight shifts may also be available

Shift availability may vary based on participant needs and service requirements.

A typical day may include:

• Handover and briefing from previous shift.
• Assist client with meal preparations and follow agreed approaches to food per client guidelines.
• Medication administration.
• Provide personal care support in line with individual support plans.
• Assist with household tasks such as cleaning, laundry, etc.
• Ensure all documentation (including progress notes) are current and relevant.
• Support clients with ABI, psychosocial disabilities and some with complex behaviours.
• Implement positive behaviour support strategies for each client.
• Adhere to all organisational policies, including medication administration, WHS, client rights, privacy, and confidentiality.
• Work within a team environment.

To be considered for this role you will have:

• Certificate IV in Disability, Community Services, or related qualification.
• Minimum of 1 year of experience in disability or healthcare services is required.
• Strong communication, written, interpersonal, and organisational skills.
• Flexibility to work across a range of shift types.

If you meet these criteria and feel this role aligns with your values and experience, we would love to hear from you.

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You’ll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Healthscope is an equal opportunity employer supporting diversity in our workforce. We encourage women, people of Aboriginal and Torres Strait Islander heritage and people of culturally diverse backgrounds to apply.

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.