Disability Mental Health Support Worker

Better Tomorrow Support Services; Ipswich City; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Training opportunities

Career progression

Incentives and recognition

Job summary

Better Tomorrow Support Services (BTSS) in Ipswich, Queensland, is seeking experienced casual Support Workers to assist a participant with daily living and community participation. The role requires reliability, compassion and professional conduct in home and community settings.

Applicants should have at least 2 years of experience with high complex needs, a driver’s license, and current first aid/CPR, Blue Card or Yellow Card.

Qualifications

• Experience in mental health and psychosocial disability support.
• High level communication skills.
• Commitment to ethical practice and continuous learning.

Responsibilities

• Support a participant with daily living needs and community engagement.
• Provide reliable, compassionate in-home and community-based supports.
• Remain flexible to work across day, afternoon and sleepover shifts.

Skills

Mental health & psychosocial support

Reliability & professionalism

Flexible shifts availability

Education

First aid & CPR certificate

Blue Card / Yellow Card

Job description

Better Tomorrow Support Services – Ipswich QLD

Casual Support Workers

Community Access (Ipswich): Make a Meaningful Impact with BTSS

Better Tomorrow Support Services (BTSS) is a registered NDIS provider committed to delivering high-quality, person-centred support. We’re currently seeking experienced casual Support Workers to assist an exceptional participant in Ipswich, supporting their daily living needs and active engagement in the local community.

ABOUT YOU:

Are you an experienced Mental Health and Psychosocial Support Worker looking for a role where your reliability, compassion, and professionalism truly make a difference?

At BTSS, we’re passionate about providing high-quality, person-centred support to individuals with complex mental health needs. We’re seeking team members who share our commitment to ethical practice, continuous learning, and empowering the people we support.

Applicants with at minimum 2 years' experience in working with participants who have high complex needs e.g. experience with challenging behaviour would be highly desirable and experience with implementing positive behaviour support.

The successful applicant must be reliable, have flexibility to work across a variety of shifts including day (4-6 hours) and on occasions afternoon and sleepover night shifts. Applicants will be committed to providing quality and professional supports in their home and in their community. Extensive training will be available for the right applicant.

Desirable (Not Essential):

Having personal interests that may help build rapport such as graffiti art, tattoos, or movies can be beneficial but is not required.

Requirements of the role are:

• Experience in mental health and psychosocial disability support
• Driver's license
• Current first aid & CPR certificate
• Blue Card / Yellow Card
• High level communication skills

What We Offer:

• A supportive, trauma-informed team culture
• Opportunities for training, development, and career progression
• Incentives and recognition for outstanding team members
• Flexible shifts and competitive remuneration