Director, System Performance

Queensland Health; City of Brisbane; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

12.75% superannuation

Leave loading 17.5%

Employee support services

Flexible leave entitlements

Career progression

Training opportunities

Job summary

Queensland Health in Brisbane seeks a Director, System Performance to lead the delivery of system performance management, reporting and analytics that support informed decision-making across Queensland's public health system.

You will provide expert guidance to senior executives, drive value-based insights and performance frameworks, oversee risk thresholds and response protocols, and develop influential reporting products that shape health system outcomes.

Qualifications

• Extensive management and organisational experience at a senior level in a large, decentralised service delivery organisation.
• Proven leadership and interpersonal skills to influence key stakeholders and achieve outcomes.
• Knowledge of strategic priorities and national/state health performance requirements.
• Ability to analyse, interrogate and interpret complex data and translate into effective management information.

Responsibilities

• Lead delivery of system performance management, reporting and analytics.
• Provide expert advice, guidance and strategic support to senior executives.
• Develop value-based insights and performance frameworks for better system outcomes.
• Build and maintain relationships with Hospital and Health Service Chairs, Boards and Chief Executives, government agencies and national bodies.
• Foster a culture of continuous improvement and lead a high-performing team to deliver actionable insights.

Skills

Management experience

Leadership

Stakeholder influence

Data analysis

Performance reporting

Job description

As the Director, System Performance, you will lead the delivery of system performance management, reporting and analytics that support informed decision-making across Queensland's public health system. You will provide expert advice, guidance and strategic support to senior executives, including the Senior Director, while driving the development of value-based insights and performance frameworks that enable improved system outcomes. The role requires navigating complex environments to identify and resolve data quality issues, analysing key performance indicators, establishing risk thresholds and response protocols, and developing influential performance reporting products. You will build and maintain effective relationships with a broad range of stakeholders, including Hospital and Health Service Chairs, Boards and Chief Executives, government agencies and national bodies, ensuring the Department of Health's interests are effectively represented in major health reforms and system performance initiatives. In addition, you will provide strong leadership and direction to a high-performing team, fostering a culture of continuous improvement, learning and innovation, while working collaboratively to develop strategic solutions to complex challenges and deliver compelling, actionable insights that drive system performance.

About you

We are searching for someone who has:

• Extensive management and organisational experience with a proven record of achievement at a senior level in a large, complex and decentralised service delivery organisation
• Proven leadership and interpersonal skills, including the ability to influence the attributes and behaviours of key stakeholders to achieve organisational outcomes
• Knowledge of strategic priorities and national/state health performance requirements
• Ability to analyse, interrogate and interpret complex data from different sources and translate into effective management information.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

• 12.75% superannuation
• 17.5% leave loading
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.