Director - Global Air Crew Operations

Boeing; Melbourne; On-site; AUD 250,000 - 350,000; Full time

Job summary

The Boeing Company, based in Australia, seeks a Director of Global Air Crew Operations to lead our flight operations organization onsite with about 50% travel. The role requires pairing engineering excellence with inspirational people leadership to drive safety and performance.

You will oversee regional pilots, engage with airline customers, and partner with Legal and Compliance on data governance and contracts while managing budget and KPIs.

Qualifications

• Bachelor’s degree or higher and ICAO Airline Transport Pilot license.
• Minimum 5 years in a leadership role.
• Experience in airline operations, pilot training, certification and design.
• Minimum 5 years as a flight crew member in an airline environment.
• Experience with Boeing Commercial Aircraft.
• Experience with airlines or government regulatory agencies.
• Experience leading and driving strategies and processes.

Responsibilities

• Oversee Six Regional Chief Pilots, Global Engagement Pilots and Specialists globally with airline customers.
• Lead Regional Chief Pilots, Global Engagement Pilots and support personnel to enhance safety for airline customers.
• Enhance safe operation of Boeing airplanes through partnering, training, advising airline customers and global engagements.
• Lead Global Air Crew Operations activities, providing guidance on technical, training, regulatory, safety and operational issues.
• Own director‑level budget development and staffing plans; define and report KPIs to senior leadership.
• Develop strong relationships with airline customers and internal Boeing organizations globally.
• Provide strategic leadership for a global team of pilots supporting safe and efficient operations.
• Partner with Legal and Compliance on data governance, export controls, and contracts.
• Collaborate with cross‑functional programs and departments.
• Lead and oversee the GAS Flight Operations Representative program.

Skills

Leadership

Stakeholder management

Strategy development

Communication skills

People development

Global collaboration

Education

Bachelor's degree

Job description

Director - Global Air Crew Operations

Company

The Boeing Company

Engineering, Test & Technology is looking for a Director, Global Air Crew Operations to join the Boeing Test and Evaluation (BT&E) team. The selected candidate will be required to work 100% onsite at one of the listed locations with a travel requirement of approximately 50%.

The ideal candidate will excel in both the engineering technical acumen/excellence required for this role while also being an engaging and motivating people leader, including committing to:

• Prioritizing the development and career growth of employees by attracting and developing talent, providing meaningful mentorship and stretch opportunities, and building high‑performing teams that align to business vision and strategy
• Inspiring and empowering teams through aOne Boeingmindset, collaboration, clear communication, and truth seeking/truth telling to drive shared goals and execution
• Building and nurturing a global culture by cultivating inclusive perspectives, connecting and engaging with teammates and stakeholders, speaking up, and creating emotionally safe environments for raising safety, quality, and schedule concerns early
• Leading with accountability and a bias for action by using sound judgment amid uncertainty, managing complexity, applying business acumen to align decisions with financial and strategic objectives, adapting under pressure, driving process improvements, and demonstrating change leadership to deliver measurable results

Position Responsibilities

• Responsible for overseeing management of Six Regional Chief Pilots (APAC, China, Americas, Eur/NAT, Turkiye/CIS, Mid East/Africa), Global Engagement Pilots and Global Engagement Specialists around the globe with our airline customers
• Leads Regional Chief Pilots, Global Engagement Pilots (GEP), Global Engagement Specialists (GES), and support personnel in the execution of enhancing safety to global airline customers
• Enhances the safe operation of Boeing airplanes through partnering, training, advising airline customers and world-wide engagements with customer Flight Operations leadership
• Leads Global Air Crew Operations activities, including providing guidance and support on technical issues, training issues, regulatory issues, safety issues and operational issues
• Responsible for product operation improvements to further influence safety practices
• Develops strong relationships with airline customers and internal Boeing organizations globally
• Provides strategic leadership for a global team of pilots supporting our customers and the safe and efficient operation of our airplanes
• Partners with Legal and Compliance on data governance, export controls, and contractual obligations
• Partners with internal cross-functional departments and programs (BGS, BCA, BDS, Corporate)
• Owns director level budget development and staffing plans; defines and reports KPIs to senior leadership
• Leads and oversees the Global Aerospace Safety (GAS) Flight Operations Representative program

Basic Qualifications (Required Skills/Experience)

• Bachelor’s degree or higher or an equivalent combination of technical education and experience
• International Civil Aviation Organization (ICAO)-recognized Airline Transport Pilot license
• Minimum 5 years of experience performing in a leadership role
• Minimum 5 years of experience in a relevant regulatory area (e.g. airline operations, pilot training, certification and design, etc.)
• Minimum 5 years of experience as a flight crew member in an airline environment
• Minimum 5 years of experience communicating, collaborating, and building consensus with internal and external stakeholders
• Minimum 5 years of experience working with a team to solve complex issues
• Minimum 5 years of experience working with Boeing Commercial Aircraft
• Minimum 5 years of experience working with customer airlines or government regulatory agencies
• Minimum 5 years of experience leading and driving strategies and processes

Preferred Qualifications (Desired Skills/Experience)

• Proven leadership experience leading teams, initiatives, or cross‑functional projects to meet business objectives, influence change, and translate vision and strategy into measurable outcomes
• Demonstrated ability to manage and develop people providing guidance, mentorship, performance coaching, and career development to build high‑performing, inclusive teams
• Strong communication skills and active listening, comfortable fostering open dialogue, psychological safety, and effective stakeholder engagement across a global organization
• Ability to demonstrate and maintain peerless flying skills in at least one Boeing Commercial aircraft model
• Proven credibility with airlines and civil aviation authorities
• Experience managing multisite budgets, capital planning, and complex labor/contractor models
• Experience with BCA and BGS products, services and methods
• Practical knowledge of FAA, EASA, UKCAA, CAAS, CAAC, and other CAA regulatory frameworks
• Understanding of the structure and role of the Global Aerospace Safety (GAS) program and its impact to the company, including deep understanding of GAS 4
• Strong stakeholder management, executive presence, and experience in a matrixed, global enterprise

_ U.S. based employees are required to apply to U.S. requisition JR2026526782. _

Language Requirements

Not Applicable

Education

Not Applicable

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position does not require a Security Clearance.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award