Director - Fund Administration Product (Securities Services)

HSBC Holdings plc; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Private health cover

Enhanced parental pay

Discounted financial products

Wellness programmes

Job summary

HSBC is seeking a senior Fund Administration Product Manager to lead the end-to-end product management, operating model design and roadmap for global funds administration. You will partner with cross-border stakeholders, clients and vendors to design scalable processes and strengthen the product function across regions.

You will drive pricing, product architecture, service definitions and sales collateral while collaborating with IT, regulatory bodies and industry groups to deliver compelling

Qualifications

• Significant operational experience as a subject matter expert in fund administration.
• Deep knowledge of securities market and funds administration products.
• Strong understanding of technology supporting fund administration platforms.
• A strategic, results-focused mindset with change-management experience.

Responsibilities

• Design, maintain and enhance Fund Administration operating models for scalability.
• Develop market and product strategy and roadmap for Fund Administration.
• Build and strengthen product management and development functions across teams.
• Collaborate on pricing, architecture, service definition and sales collateral.
• Support client pitches, RFPs and due diligence with marketing collateral.
• Lead strategic change programs and sponsor product change control processes.
• Manage relationships with fund accounting software vendors and IT.

Skills

Operational leadership

Stakeholder management

Market/strategy thinking

Communication skills

Presentation skills

Team leadership

Education

Bachelor’s Degree in Accounting/Finance

Tools

Fund Accounting software

Job description

Location: Sydney, NSW, AU, 2000

Brand: HSBC

Area of Interest:

Role Workstyle: Office Worker

Date: 9 Jul 2026

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As part of HSBC’s Markets & Securities Services (MSS) franchise, Securities Services provides robust and reliable solutions that help institutional clients improve efficiency, manage risk and support growth. Its offering spans fund administration, global custody, sub-custody and related servicing solutions.

As a key member of the Fund Services product team globally, your focus will be driving the end-to-end fund administration product management, including operating model design, driving product development and roadmap, product proposition definition and provision of support for associated business operating models locally and across Asia. As such, your ability to build strong cross border stakeholder relationships will be key to success in this role, to ensure product change and enhancement initiatives are delivered, while engaging with clients to understand their requirements, then designing and implementing solutions to meet these needs.

Your main responsibilities will include:

• Operational Effectiveness - Contributing to operational effectiveness through the design, maintenance and enhancement of Fund Administration operating models, maximising the benefits available from global and regional centres, while building a scalable processing and IT infrastructure.
• Market & Product Strategy - Driving the development and maintenance of a market and product strategy and associated roadmap for Fund Administration, in collaboration with relevant stakeholders, including assisting with shaping broader segment strategy for various client segments, identifying new and enhanced global product opportunities and providing input to market/product strategy initiatives.
• Product Management - Building and strengthening the product management and development function for Fund Administration, working with offshore colleagues, preparing pricing, collaborating on product architecture, service definition and sales collateral while establishing key relationships across media, industry bodies, regulators, consultants, competitor organisations, software vendors and appropriate other third parties.
• Sales and Business Development Support - working closely with the Sales and BD team on client pitches, RFPs, due diligence meetings, maintaining marketing collateral and having active involved in awards submissions and engaging with top clients on product requirements.
• Profit and Loss Management.
• Leadership & Teamwork - maintaining an industry presence as a thought leader in the market, presenting at events and speaking opportunities, while building strong relationships to collaborate internally with team members and stakeholders locally and regionally within Product, Senior Business Management, IT and various others.
• Project Management - drive and sponsor strategic change programs, managing the product change control process.
• Business Applications -Managing relationships with Fund Accounting software vendors and undertaking commercial negotiations in collaboration with IT and CIB group purchasing.

To be successful in this role, you will need:

• Significant operational experience as a subject matter expert in fund administration product, ideally in a global financial services organisation.
• Demonstrated in-depth knowledge of the securities market and the associated market infrastructure.
• Demonstrated thorough understanding of the funds industry and in particular funds administration product.
• Demonstrated solid understanding of the technology and systems supporting the product with direct knowledge of core Fund Administration platforms.
• A strategic, results focused mindset, experienced in driving and managing change, coupled with a strong work ethic.
• Strong organisation, multi-tasking and time management skills.
• Excellent communication and presentation skills, both verbally and in writing.
• First class interpersonal, collaborative, relationship building and influencing skills.
• A team focus with the demonstrated ability to lead and motivate others, with a reliable, calm persona.
• Bachelor’s Degree in Accounting/Finance with a professional accounting qualification preferred.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

As an HSBC employee in Australia, you will have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised financial products and services, bonus leave days and wellness programmes including discounted gym memberships.

HSBC is committed to building a culture where all employees are valued and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non-HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.