Director Financial Control

Department of Customer Service; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

The Department of Customer Service in NSW seeks a highly experienced Director Financial Control for a fixed-term appointment from November 2026 to 31 October 2027 in Sydney, with flexible working arrangements.

Reporting to the CFO Corporate Finance, you will oversee financial accounting, statutory reporting, treasury management and risk controls, ensuring accurate governance and reporting across the department while partnering with executives and external auditors to support strategic

Qualifications

• Tertiary qualifications in Accounting, Finance or related discipline.
• Membership of CA ANZ or CPA Australia is required.
• Experience leading financial governance, risk management and internal controls.

Responsibilities

• Lead preparation of financial statements and statutory reporting obligations.
• Ensure compliance with accounting standards, legislation and taxation obligations.
• Oversee financial controls, audit processes and risk management frameworks.
• Provide strategic financial analysis and performance reporting to CFO and ELT.
• Drive continuous improvement in financial systems, processes and reporting.

Skills

Leadership experience

Financial accounting

Statutory reporting

Governance

Stakeholder engagement

Education

CA ANZ / CPA Australia membership

Job description

Director Financial Control • Position: Director Financial Control • Classification: Senior Executive Band 1 • Duration: Fixed-term opportunity from November 2026 to 31 October 2027 • Location: Sydney, NSW (with flexible working arrangements available) • Reporting to: Chief Financial Officer Corporate Finance, Department of Customer Service The Department of Customer Service (DCS) is seeking applications from suitably qualified internal and external candidates for the role of Director Financial Control for a fixed-term opportunity commencing November 2026 through to 31 October 2027 . This is a unique opportunity for an experienced finance leader to play a critical role in shaping DCS's financial stewardship, governance and reporting outcomes while supporting strategic decision-making across one of NSW Government's largest and most diverse clusters.

About the Role

Reporting to the Chief Financial Officer, the Director Financial Control provides leadership and strategic oversight of financial accounting, statutory reporting, treasury management, taxation, compliance, risk management and financial controls across DCS. The role is responsible for ensuring the integrity of financial reporting, maintaining strong governance frameworks and partnering with senior executives to drive informed decision-making and organisational performance. The successful candidate will lead a high-performing team and work closely with senior stakeholders across DCS, NSW Treasury, auditors and other government agencies to ensure financial management practices support the Department's strategic objectives.

Key Responsibilities

• Lead the preparation of DCS financial statements and statutory reporting obligations.
• Ensure compliance with relevant accounting standards, legislation, Treasury requirements and taxation obligations.
• Oversee financial controls, audit processes and risk management frameworks.
• Provide strategic financial analysis, advice and performance reporting to the CFO and Executive Leadership Team.
• Drive continuous improvement in financial systems, processes and reporting capabilities.
• Lead treasury and cash management activities to optimise liquidity and financial sustainability.
• Facilitate the DCS CFO Certification process.
• Build strong relationships with key stakeholders including Audit and Risk Committee (ARC), NSW Treasury, Audit Office and senior business leaders across DCS.
• Develop capability and financial management maturity across the organisation.

What We’re Looking For

We are seeking a strategic and collaborative finance executive who can operate confidently in a complex environment and influence outcomes at the most senior levels. To be successful, you will demonstrate:

• Significant leadership experience in financial accounting, financial control, statutory reporting or equivalent functions.
• Extensive experience managing annual financial statement preparation and external audits.
• Strong knowledge of Australian Accounting Standards, public sector financial management and regulatory compliance.
• Experience leading financial governance, risk management and internal control frameworks.
• Highly developed stakeholder engagement, influencing and negotiation skills.
• A track record of delivering organisational improvement through finance systems, process enhancement and operational excellence.
• The ability to provide trusted advice to senior executives and support organisational decision-making through high-quality insights and analysis.
• A leadership style that promotes collaboration, accountability, integrity and continuous improvement.

Essential Requirements

• Tertiary qualifications in Accounting, Finance or a related discipline.
• Membership of a recognised professional accounting body such as Chartered Accountants Australia and New Zealand (CA ANZ) or CPA Australia.

Why Join Us?

• Influence financial strategy and governance across a major NSW Government department.
• Lead a team of finance professionals delivering critical financial stewardship functions.
• Work closely with the executive leadership team and key external stakeholders.
• Drive meaningful reform and strengthen financial management capability across the organisation.
• Contribute to outcomes that support the people and businesses of New South Wales.

Closing Date: Sunday, 1st November 2026 at 11:59pm.

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here .

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail] . For more information, please visit: Information on some of the different types of disabilities Information on adjustments available for the recruitment process