Director, Facilities

OpenText; North Sydney Council; On-site; AUD 180,000 - 240,000; Full time

Job summary

OpenText is hiring a Director, Facilities Operations to lead the APJ workplace strategy and create safe, engaging work environments that support business growth. This senior role partners with leaders across the region to drive operational excellence and ensure facilities align with global standards.

You will oversee major initiatives, manage budgets and vendors, and lead a geographically diverse team to deliver high-quality service and business outcomes.

Qualifications

• 12+ years in facilities management or related field with regional leadership.
• Experience with global, matrixed organizations and regional facilities strategies.
• Strong budgeting, forecasting, vendor management, and cost optimization.
• Experience with IWMS platforms and data-driven decision making.
• Excellent communication and stakeholder management across cultures.

Responsibilities

• Develop regional facilities and workplace strategies to support growth.
• Oversee facilities operations across multiple countries ensuring safe, high-quality workplaces.
• Advise leaders on space planning, portfolio decisions, and workplace optimization.
• Manage operating and capital budgets, forecast, and drive cost optimization.
• Lead major workplace projects: office buildouts, relocations, renovations.
• Drive vendor performance and cross-functional collaboration.
• Lead teams through change with accountability and employee-centric service.

Skills

Leadership of regional teams

Budget ownership

Forecasting

Vendor management

Space planning

Stakeholder management

Data-driven decision making

Change leadership

Tools

IWMS platforms

Analytics tools

Job description

OPENTEXT - THE INFORMATION COMPANY

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.

OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:
As Director, Facilities Operations, you will lead the workplace and facilities strategy across OpenText’s APJ (Asia Pacific & Japan) portfolio. In this senior leadership role, you will help shape high-performing, safe, and engaging work environments that support business growth and employee experience. You will partner with leaders across the region to drive operational excellence, oversee major workplace initiatives, manage strategic vendor relationships, and ensure facilities operations align with global standards. This is an opportunity to influence real estate and workplace decisions at a regional level while leading a geographically diverse team.

You Are Great At:

• Developing and executing regional facilities and workplace strategies that support business growth and workforce needs.
• Leading facilities operations across multiple countries, ensuring safe, efficient, and high-quality workplace experiences.
• Building strong relationships with business stakeholders and advising leaders on space planning, workplace optimization, and portfolio decisions.
• Managing operating and capital budgets, driving financial accountability, forecasting, and cost optimization initiatives.
• Overseeing major workplace projects including office buildouts, relocations, renovations, and infrastructure upgrades.
• Driving vendor performance and partnering with cross-functional teams to deliver exceptional service and business outcomes.
• Leading teams through change while fostering a culture of accountability, collaboration, continuous improvement, and employee-centric service.

What It Takes:

• 12+ years of experience in facilities management, workplace operations, corporate real estate, or a related field, including leadership of regional teams.
• Proven experience developing workplace and facilities strategies in a global, matrixed organization.
• Strong financial and commercial acumen, including budget ownership, forecasting, business case development, and vendor management.
• Experience leading capital projects, workplace transformations, space planning, and portfolio optimization initiatives.
• Working knowledge of facilities compliance, workplace health and safety, business continuity, and risk management practices.
• Experience using workplace technologies, IWMS platforms, analytics tools, and data-driven decision-making approaches.
• Excellent communication, stakeholder management, and influencing skills, with the ability to engage senior leaders across diverse cultures and markets.

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [e-mail]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace.