Digital Workplace Platforms Engineer

Bupa Business Services; Melbourne; Remote; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Health benefits

Viva Healthier and Happier program

Job summary

Bupa Business Services in Melbourne is hiring a Digital Workplace Platforms Engineer to support and evolve our Microsoft 365 environment. You will collaborate across teams to maintain messaging, intranet, conferencing and collaboration tools while helping to explore new ways of working.

You will contribute to strategic projects, lead PoC activities for emerging technologies, and mentor colleagues to improve productivity and service quality.

Qualifications

• Three+ years' experience supporting three or more listed technologies.
• Experience with Microsoft 365 Licensing and Copilot is a plus.
• Strong collaboration and stakeholder engagement skills.

Responsibilities

• Manage and support Microsoft 365 end-to-end, focusing on messaging, intranet, conferencing and collaboration tools.
• Contribute to strategic projects and production service initiatives.
• Deliver and support Digital Workplace Platforms services per Bupa’s technology strategy and standards.
• Troubleshoot issues through operational processes, including on-call support.
• Identify and mitigate risks related to Digital Workplace Platforms.
• Lead research and PoC activities for emerging technologies.
• Review and improve processes to boost team productivity.
• Provide SME advice and technical support to teams and stakeholders.
• Mentor and coach team members to achieve shared goals.

Skills

Microsoft 365

SharePoint Online

Microsoft Teams

Power Platform

Power BI

Fabric

Technology strategy

Stakeholder engagement

Education

Bachelor's degree in Information Systems or related field

Tools

Power BI

Fabric

Job description

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job

As a Digital Workplace Platforms Engineer, you’ll be part of our Digital Workplace Team within Technology Operations and Employee Experience. You’ll help deliver and support the platforms that enable our people across Bupa Australia to connect, collaborate and work effectively.

Working across technologies including Microsoft 365, Exchange Online, Teams, OneDrive, SharePoint Online, Power Platform, Power BI/Fabric and Microsoft 365 Copilot, you’ll support our existing digital workplace environment while helping us explore and introduce new ways of working.

How will I help?

In this role, you will:

• Manage and support Microsoft 365 services end-to-end, with a focus on messaging, intranet, conferencing and collaboration tools.
• Contribute to strategic projects and production service initiatives.
• Deliver and support Digital Workplace Platforms services in line with Bupa’s technology strategy, standards and architectural objectives.
• Troubleshoot and resolve service issues through Bupa’s operational processes, including participating in rostered on-call support.
• Identify and help mitigate risks associated with Digital Workplace Platforms.
• Lead research and Proof of Concept activities for emerging technologies.
• Review and improve processes to increase team productivity and efficiency.
• Provide SME advice and technical support to teams and stakeholders across the business.
• Support, mentor and coach team members to help achieve shared goals.

What you’ll needto make it possible

We’re looking for someone with at least three years’ experience supporting three or more of the following technologies:

• Exchange 2016/2019/Online
• SharePoint Online and OneDrive
• Microsoft Teams
• Power Platform, Power BI or Fabric

Experience in Microsoft 365 Licensing, Microsoft 365 Copilot, Power BI report development, business analysis/process documentation or consultancy will also be highly regarded.

You’ll also bring:

• Tertiary qualifications in Information Systems or a related business discipline, or equivalent industry experience.
• Strong influencing, collaboration and stakeholder engagement skills.
• Excellent interpersonal and communication skills.
• An ability to work across different teams to deliver business outcomes.
• Strategic and innovative thinking, with the ability to translate insights into action.
• Strong commercial acumen and leadership capability.

Why you’ll love it?

• We support our people to be the healthiest and happiest versions of themselves.
• We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.