Digital Transformation PMO Analyst | Governance & Insights

ReturnToWorkSA; Adelaide; On-site; AUD 91,000 - 112,000; Full time

Benefits offered by this job

Flexible work options including part‑t

Learning and development programs

Modern offices in Adelaide CBD

Job summary

ReturnToWorkSA in Adelaide is looking for a Program Analyst to support the Digital Transformation Program. You will assist with planning, coordination, reporting and continuous improvement across a large-scale enterprise initiative, collaborating with project managers, stakeholders and partners.

You will become a subject matter expert in program management tools, particularly Jira and Confluence, and help drive governance, risk management and performance insights to achieve program outcomes.

Qualifications

• Experience as a Project Analyst, Project Coordinator, PMO Analyst or similar role.
• Understanding of project governance, reporting and project controls.
• Exposure to project management methodologies, including Agile or hybrid approaches.
• Experience with Atlassian tools Jira and Confluence, or the ability to quickly develop expertise.
• Strong reporting, research and business writing skills.
• Advanced Microsoft Office skills, particularly Excel, PowerPoint and Word.
• Experience working across multiple projects or large transformation programs.
• Strong stakeholder engagement and relationship management capability.
• Exposure to risk, issue and vendor management processes will be highly regarded.

Responsibilities

• Analyse program delivery data, velocity and build throughput, defect and test phase trends, milestone and critical path performance, and provide insights to support decision-making and program outcomes.
• Establish and maintain executive, governance and benefits reporting dashboards.
• Configure, administer and provide support for project management and delivery tools (Jira, Confluence and ServiceNow).
• Maintain the programs RAID register and provide governance support.
• Coordinate program reporting, risks, actions, lessons learned and governance documentation.
• Facilitate workshops, health checks, risk sessions and stakeholder meetings.
• Develop and maintain program templates, frameworks, procedures and documentation.
• Support project controls, compliance and quality assurance activities.
• Monitor program progress, milestones and expenditure and report on variances.
• Coordinate communications and presentations for a broad range of stakeholders.
• Drive continuous improvement initiatives across the Digital Transformation Program.

Skills

Analytical thinking

Communication skills

Organisation

Stakeholder management

Attention to detail

Tools

Jira

Confluence

ServiceNow

Excel

PowerPoint

Word

Job description

ReturnToWorkSA in Adelaide is looking for a Program Analyst to support the Digital Transformation Program. You will assist with planning, coordination, reporting and continuous improvement across a large-scale enterprise initiative, collaborating with project managers, stakeholders and partners.

You will become a subject matter expert in program management tools, particularly Jira and Confluence, and help drive governance, risk management and performance insights to achieve program outcomes.