Digital Testing Officer - Casual

National Accreditation Authority For Translators And Interpreters Ltd; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

National Accreditation Authority for Translators and Interpreters Ltd in Melbourne CBD is seeking a Digital Testing Officer to ensure online tests are delivered with high quality and efficiency. The role emphasizes organised processes, attention to detail, and a stress-free candidate experience.

The ideal candidate has strong customer service background, excellent communication skills, and proficiency with Microsoft Office and database systems.

Qualifications

• Demonstrated experience in customer service roles
• Strong multitasking and organisational abilities
• Well-developed oral and written communication skills
• Proven ability for attention to detail and accuracy
• Effective problem-solving skills
• Proficiency in Microsoft Office and database systems

Responsibilities

• Ensure NAATI online tests are delivered in a high quality, organised and stress-free manner for candidates

Skills

Customer service

Multitasking

Written communication

Oral communication

Attention to detail

Problem-solving

Tools

Microsoft Office

Database systems

Job description

We are seeking enthusiastic and reliable people to join our Digital Testing team in our Melbourne CBD office.

The Digital Testing Officer role is responsible for ensuring that a range of NAATI online tests are delivered in a high quality, organised and stress-free manner for candidates.

Key responsibilities

Ensure NAATI online tests are delivered in a high quality, organised and stress-free manner for candidates

About you

Demonstrated experience in customer service roles

Strong multitasking and organisational abilities

Well-developed oral and written communication skills

Proven ability for attention to detail and accuracy

Effective problem-solving skills

Proficiency in Microsoft Office and database systems

Positive attitude and team collaboration

About us

NAATI is the national standards and certifying authority for translators and interpreters in Australia. It is the only organisation to issue certification to practitioners who wish to work in this profession in Australia. Our vision is for a connected community without language barriers.

Visit the Careers page on our website www.naati.com.au to view the position description for this role.