Digital Projects Associate — Onboarding & Launch

Swipejobs; North Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Modern North Sydney office

Daily catered meals

Job summary

swipejobs seeks an Associate Digital Project Manager to join our Product Team in coordinating projects, gathering requirements, and supporting adoption of the swipejobs platform. You will work closely with customers, Product, and Engineering to drive successful implementations and product rollouts.

The role offers exposure to Product Management, Business Analysis, and Project Management with a path for career growth in a fast-paced, AI-driven marketplace.

Qualifications

• Bachelor’s degree or near completion in a related field.
• Experience through roles/projects in Product Management, Business Analysis, Customer Success, or Project Management is a plus.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities for complex business processes.
• Clear, accurate technical writing and documentation skills.
• Proficient with Microsoft Office; eager to learn Jira, Confluence, and Figma.

Responsibilities

• Build trusted relationships with customers and stakeholders, supporting implementations, pilot programs, and product rollouts.
• Lead customer meetings, discovery sessions, and workshops to understand business requirements and identify product opportunities.
• Partner with Product and Engineering teams to translate business requirements into actionable solutions.
• Coordinate customer onboarding, implementation projects, and pilot programs to ensure successful delivery.
• Create and maintain product documentation, including user guides, release notes, training materials, and implementation resources.
• Conduct customer feedback analysis, market research, and competitor reviews to support product improvements and release planning.

Skills

Communication

Stakeholder management

Analytical thinking

Documentation

Organization

Education

Bachelor's degree in Business/Commerce/Economics/CS/IT/IS/Data Analytics or related

Tools

Jira

Confluence

Figma

Job description

swipejobs seeks an Associate Digital Project Manager to join our Product Team in coordinating projects, gathering requirements, and supporting adoption of the swipejobs platform. You will work closely with customers, Product, and Engineering to drive successful implementations and product rollouts.

The role offers exposure to Product Management, Business Analysis, and Project Management with a path for career growth in a fast-paced, AI-driven marketplace.